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My WordPress site running the Kleo theme is creating a 500 error in the error log:
Fatal error: Uncaught Error: Call to undefined function kleo_write_dynamic_css_file() in /opt/sites/9439433/wpcom/wp-content/themes/kleo/lib/modules.php:380
Please fix asap.
Hello, can you try to update the theme over FTP to the latest version? THere could be some corrupt files? When did you get this error? Was it working fine before?
Let me know
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Thank you for the quick reply. My hosting provider WordPress.com provided me this error as they do not provide FTP or error log access. I’ve been running the theme successfully for months but this error just started a few days ago. I will try v4.4 of the Kleo theme as this is occurring with v4.3
That is strange to happen with no intervention but please let me know if it works after the update.
Cheers
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, Abe. We updated to the latest Kleo version (v4.4) and re-installed the Kleo child theme but our hosting provider (WordPress.com) is stating that this same error is still occurring. It’s an issue because we have large traffic on our site and having this error occur over and over again is causing a performance degradation. Any insight on how to fix this in the Kleo code itself or just disabling dynamic CSS?
Hi, can you give me wp-admin and FTP access to take a look?
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Or try updating the theme with the files attached and let me know how it goes.
https://we.tl/t-GpRP0YdvF9Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Thank you for the zip; WordPress.com hosting does not provide FTP access. Can you by chance confirm which file(s) were updated in the parent theme so I can just update those? If not, I will upload the entire theme.
Please update the entire zip since it is safer.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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