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I have bought sweetdate theme and trying to setup. I have issue with the step to import buddypress profile field. When I clicked that button, it said ‘ Could not import. Please make sure you have buddypress installed and activated’
But I already installed and activated buddypress.
Please help.
Natcha
Hi Natcha,
The username and password you have provided do not seem to work, I get the below error when trying to login.
ERROR: The password you entered for the username admin is incorrect. Lost your password?There is a known issue that we’re looking into when importing profile fields, where it is falsely reporting a failure to import.
Please can you go to WP Admin > Users > Profile Fields and check to see if you have profile fields groups and profile fields other than name. If you do, then they all imported successfully and you can safely ignore this false negative.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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