This topic has 17 replies, 3 voices, and was last updated 5 years by 
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Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
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Hi,
It’s the same like on our demo ? let me know
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Cannot figure out, did you have something written in debug.log related to this ? https://codex.wordpress.org/WP_DEBUG
What php version are you running ?
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
OK, can you provide also the debug ?
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
It says:Upload Errors:
Dec-2018.tar.gz.rar: Sorry, this file type is not permitted for security reasons.You can paste the content of debug.log in pastebin.com
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
SAme error
Pastebin.com or save the content into a text file
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionBut file with a *.log extension is also not allowed. How may I send it to you if rar is also not available.
PS. I change it to txt extension.
Hi,
Sorry but not sure why it’s not allowed “debug.txt: Sorry, this file type is not permitted for security reasons.” can you upload it on your server and provide download link or paste the content of it in the pastebin.com and provide the link
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Sorry but not sure why it’s not allowed “debug.txt: Sorry, this file type is not permitted for security reasons.” can you upload it on your server and provide download link or paste the content of it in the pastebin.com and provide the link
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionPlease replace this file content : wp-content/themes/kleo/woocommerce/checkout/form-checkout.php
with the content of this one : https://pastebin.com/raw/0JvM8QC7
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionGreat
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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