This topic has 8 replies, 2 voices, and was last updated 7 years by Radu.

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  • #215131
     leandrorm
    Participant

    Hi there!

    I can not log in with Facebook Login to my wordpress website dashboard with mobile devices:

    My settings (Basics) in Facebook are:

    In the field ‘Valid OAuth Redirect’ I inserted to the text below

    https://www.powercrowd.eu/

    App is public.

    Could you help me, please?

    P.S.: I have this problems with all mobile devices.

    Best Regard

    #215153
     Radu
    Moderator

    Hi,

    Can you pease confirm if the issue it’s reproductible on our live demo from the devices where issue happens on your install ?

    https://seventhqueen.com/demo/sweetdatewp/

    TRy to switch off all plugins and child theme and check again if the issue happens or not.

    Let me know

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    #215154
     leandrorm
    Participant

    Hi Radu,

    The issue doesn’t exist on your live demo https://seventhqueen.com/demo/sweetdatewp/ from my mobile devices.

    I’ll try to switch off all plugins and child theme as you told me.

    I will let you know.

    Bye

    #215160
     leandrorm
    Participant

    I tried to do as you told me but it does not change anything.

    Could you help me, please?

    Cheers

    #215161
     leandrorm
    Participant

    Note: I have this problems with all mobile devices.

    #215162
     leandrorm
    Participant

    The Facebook Login does not work even with your demo actually if you try it many times sometimes it works.

    #215208
     Radu
    Moderator

    Hi,

    I recommend you to do the next:

    1. Backup your theme options settings from wp-admin -> theme options -> import/export

    copy them and save it in a document for later use.

    2. Go to wp-admin-> themeforest -> re download the theme

    3. Go to wp-admin -> themes -> delete the theme and upload it again the newest version.

    It should be ok!

    IF still the saame please re create a new app https://archived.seventhqueen.com/general/article/setup-facebook-login-fix-facebook-login

    Let me know

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    #215212
     leandrorm
    Participant

    Hi Radu,

    Thanks a lot

    Have a nice day

    #215215
     Radu
    Moderator

    You’re welcome
    Have a nice day
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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