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Hi,
At my website I use anchor elements in menu using Custom Links pointing to the desired position at the page, like
https://ag.natur.cuni.cz/o-ustavu#o-ustavu-top
After recent update of Kleo (Version: 4.4.3), this # sybmbol i menu Custom link breaks Javascript (see attachement), which means that the website stops working correctly (for example, posts at archive pages do not show at all, for example https://ag.natur.cuni.cz/aktuality/).
I tried it at my different website soilmodels.com, where I fortunately do not use anchors in cutom links. But the result is the same, if I add anchor, javascript breaks.
Thanks David
Hello, have you checked other plugin updates, at Appearance – Install Plugins, and also try by deactivating some plugins and testing again
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
– Yes, all plugins are up to date
– I deactivated plugins one by one with still the same problem
– Please try to include any “Custom link” into Menu in your Kleo installation (for example, /test#test), probably you will get the same problem.
Regards DavidHello, /test#test is not a valid url, /test/#test is the correct way, can you share access so i can check it?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
I tried both versions, with and without /, with relative as well as absolute addreess, such as
https://ag.natur.cuni.cz/o-ustavu/#o-ustavu-top
Both worked before recent update of Kleo. None works now (see attachement).
ThanksI now checked in localhost, where I had older Kleo version
– all plugins up to date, older Kleo -> all OK
– Kleo updated to 4.4.3 -> does not work
– required Kleo plugins updated to 4.4.3 -> does not work
DavidHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
Try with the current theme version where the issue occurs please enable wp_debug and refresh the page and provide to me the debug.log file.
IF you will deactivate the child theme that the notifications will work with 4.3.3 ?
For the moment until we debug this you can use a older kleo version, i will attach the 4.4.2 version
Let me know
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
First of all, thank you for older kleo. Now my website is functional again, which was the most urgent.
As for debugging, what I did in my localhost was:
– I activated Kleo instead of Kleo child
– I deactivated all plugins except K elements
– I activated debug
debug.log was empty file. I guess that is because wp_debug is diagnosing php errors, not javascript errors. However, I also activated script debug using define(‘SCRIPT_DEBUG’, true). This gives I think useful information (attached).
By the way, I use clean WordPress with most recent Kleo and nothing else. I am quite sure you can easily reproduce the problem in your install. Just add “Custom link” into menu with anchor, for example test/#test
Regards DavidHi,
Please use the older one until we fix and push update with the fix, we will let you know those days
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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