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Hi,
we don’t know why, but on an actual site no News are displayed:
https://der-datenschutzbeauftragte.com/datenschutz-blog/
We use the WP Bakery Builder with “Kleo Posts” for it. I deactivated all Plugin to figure out, where this issue comes from and activated one by one, but i can’t find out why this happens. Please help us.
Cheers
JensHi,
I accessed your site and found two plugins that were out of date. I have updated these two plugins for you to ensure comparability with WordPress 5.0
WP Bakery 5.5.4 (updated to 5.6)
Essential Grid 2.2.4 (updated to 2.3.1)You can check for updates to bundled premium plugins via WP Admin > Appearance > Install Plugins or https://der-datenschutzbeauftragte.com/wp-admin/themes.php?page=install-required-plugins&plugin_status=all.
When I check the page you’re using for the archive I can see the items are there structurally but they’re not displaying.
I attempted to switch themes to rule out any custom work within your KLEO Child theme and found two entries for the KLEO parent theme. Please can you remove the secondary copy of KLEO via WordPress or SFTP/FTP and let me when you have done so.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Just to update you on the display issue. We’re pushing out an update at the moment which should appear in your dashboard in about an hour. Please install the update, purge all WordPress, server and browser caches and check to see if the issue is resolved.
With regards to the theme appearing twice, you should still remove the duplicate copy of the KLEO theme via SFTP/FTP.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
i cleaned up everything, deleted the old theme and uploaded the new one (4.4.4.)
Unfortunately the bug isn’t gone.
Cheers
JensHi Jens,
I’m sorry that the 4.4.4 update did not fix your issue. I am going to refer this topic directly to one of our developers who will be in touch with you to discuss this issue. They’ll be in touch as soon as they can, Monday to Friday, East European Time.
Thank you for your patience on this matter,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Please update the theme to latest version it should be ok, also if the issue persists, make sure to not have any link in the manu linking this http://# if yes delete http:// and leave only #
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSee this video and check the menu items for such as links : https://drive.google.com/open?id=1P9tC7LOZMNe8S4tfirYVD0oBW8D7_kq7
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionObvisously this helped.
But – we run into another issue, when i doing this.
Please try to navigate on this site:
https://www.pro-agilist.de/impressum/Logically now the link from this site looks for example something like https://www.pro-agilist.de/impressum/#vorteile-agilitaet and won’t work.
As we have several sites wich have for the Mainpage a Onepage-concept, but for some important (in germany anyway important) subsites not, this is a important thing for us. On any other Premiumtheme this works fine, even under WordPress 5.0.2. Hope you guys can do any workaround or bugfix on this.
Hi,
We will update the theme later and this should be fixed, check the update later, it should be ok, let me know
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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