This topic has 3 replies, 2 voices, and was last updated 5 years by 
-
-
Hi,
we have another issue with the actual Version. Not only on the site
http://der-datenschutzbeauftragte.com/
also on the site:
https://www.pro-agilist.de/after updating the Maintheme the – for us very, very, very important premiumplugin eForm doesn’t work anymore and loads infinite.
How can we fix this issue?
Cheers
Jens
Hi,
Please install the latest update (4.4.4) which addresses a JS error. Once installed purge your WordPress cache, any server caches and your browser cache. Once you have clear them all please check the page with the issue again and see if this is resolved.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi Jens,
Sorry to hear the update didn’t address this issue for you. I have referred your other ticket to one of our developers but I need to rule out this specific issue being caused by KLEO.
Can you therefore please go to WP Admin > Appearance > Themes and install the default theme Twenty Seventeen. Once installed please activate the theme, clear all caches and check to see if the issue persists.
Let me know,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
The forum ‘Bugs & Issues’ is closed to new topics and replies.
