RTMedia not generating video thumbnail

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This topic has 2 replies, 2 voices, and was last updated 10 years by Abe.

  • Author
  • July 5, 2014 at 05:05 #21789
     brandonecarr
    Participant

    After uploading a video, RTMedia doesn’t give me the option to select a thumbnail for the video. Am I missing something, or is this a bug?

    Thanks!

    Brandon

    July 5, 2014 at 05:14 #21790
     brandonecarr
    Participant

    Here is a screenshot of the edit area for the video:

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    July 5, 2014 at 11:39 #21800
     Abe
    Keymaster

    Hi, I think for self-hosted videos you don’t have that options. Try to ask rtmedia team.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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