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I purchased the theme at Envato / themeforest. They recently changed or updated their sites. All but three of my purchased themes/plugins/codes etc. disappeared; one being removed was Sweetdate. I’ve contacted them via their support tickets 4 times, sent an email as well but never got one single response short of the auto responder telling me they received the ticket. I also emailed you once already as well with no response.
I need the updated version of Sweetdate. Here is proof I bought it:
themeforest-4994573-sweet-date-more-than-a-wordpress-dating-theme-wordpress_theme-2.6
LICENSE CERTIFICATE : Envato Marketplace Item
==============================================This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on the Envato Marketplaces.Licensor’s Author Username: SeventhQueen
Licensee: Travis YatesFor the item:
Sweet Date – More than a WordPress Dating Themehttp://themeforest.net/item/sweet-date-more-than-a-wordpress-dating-theme/4994573
Item ID: 4994573Item Purchase Code: 5a40026b-****************8a8385f204a4 (I blocked out the numbers but can send them to you privately if you need.
Purchase Date: 2014-03-21 12:29:19 UTC
For any queries related to this document or license please contact Envato Support via http://support.envato.com/index.php?/Live/Tickets/Submit
Envato Pty. Ltd. (ABN 11 119 159 741)
PO Box 16122, Collins Street West, VIC 8007, Australia==== THIS IS NOT A TAX RECEIPT OR INVOICE ====
My email address is yates@remingtonagency.com
I have been trying to get this rectified for weeks.
Hi, Please send me the purhcase code here. mark the response as private so admins can see it only.
Envato should resolve this since we don’t have access to their system. You should receive an answer from them if you submitted a ticket.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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