This topic has 8 replies, 2 voices, and was last updated 10 years by cczito31.

  • Author
  • #28276
     cczito31
    Participant

    Hello there KELO,

    Okay, I posted one time that the background won’t leave … now it won’t show. I have no idea why. I uploaded a background -> saved my settings -> and it does not show on the homepage or any page. I attached a screenshot of my upload and settings …

    I upload my background in “Layout Settings” correct? I even uploaded it in “Styling Options” and it still doesn’t show.

    Please tell how to fix this or what I am doing wrong.

    Thank you for your support,
    Christine 🙂

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    #28279
     sharmstr
    Moderator

    The fix last time was to clear your cache. Did you do that this time too?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #28462
     cczito31
    Participant

    Hi Sharmstr!

    Golly … did not do that … let me do it now, hold on …………

    Well golly again!! The background is there … soooooooooooooooooooooo my next question:

    Every time I change out my background do I have to clear my cache? (just checking)

    Thank you so much Sharmstr, I greatly appreciate your help,
    Christine 🙂

    #28465
     sharmstr
    Moderator

    Its best to turn caching off when you’re still in configuration and dev stage.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #28479
     cczito31
    Participant

    Okay … do you happen to know how I can do that?

    #28484
     sharmstr
    Moderator

    It depends. Are you using a caching plugin? Is you host caching the site for you? If its a plugin, then obviously disable it. But if your host is doing it, then you’ll have to do it in your host control panel.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #28487
     cczito31
    Participant

    Okay … it is the host … I’ll have to call them, it’s easier.

    Sharmstr, I just want to say thank you for your fast responses … I truly appreciate and respect your guidance and help, you have no idea.

    Christine 😛

    #28488
     sharmstr
    Moderator

    Anytime. Happy to help. Can you mark this resolved?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #28489
     cczito31
    Participant

    Sure thing! 🙂

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