This topic has 3 replies, 2 voices, and was last updated 10 years by sharmstr.

  • Author
  • #33674
     santee
    Participant

    Hello,
    Since this morning the members can not send pictures on their profiles, kleo the theme is in last version, I emptied the cache but it does not work. The status of transfert is: waiting…
    For the avatar pic it works, for the media not working.
    thank you !!!

    #33682
     sharmstr
    Moderator

    Inspect the page and go to network to see if rtMedia can find the /upload directory (that’s usually the issue). For more information on inspecting, see this: https://archived.seventhqueen.com/forums/topic/problems-with-login-tabs#post-31702

    Also, go into your permalinks and click save. You dont have to change anything, just click save. In some cases, this will fix the issue.

    Let me know.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #33698
     santee
    Participant

    Thank you !
    It’s ok i saved permalinks and it work !
    Thank you 🙂

    #33702
     sharmstr
    Moderator

    Sweet.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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