This topic has 5 replies, 2 voices, and was last updated 10 years by Laura.

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  • #34505

    Hi –

    In your demos the slider pix/backgrounds are 1903 x 714… so we designed our graphic background pix at the same size. But when they are uploaded the height in particular is so MUCH bigger. It is 1903 x 965! The 965 height is way too big and distorts the pictures by stretching it vertically and actually makes them blurry.

    How can we edit the slider size so that the slider background pix are the same size as we uploaded them at 1903 x 714?

    Thank you in advance for your timely help.

    Cheers,

    FFF.com

    #34516
     Laura
    Moderator

    Hello, you can choose the slider size in each slider options, if its not working for you, maybe try to upload the image you want with the same size as we have and just name it as the original then delete the original, the slider will take that one. Another option is to test in preview mode with rev slider and see if it fits.

    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #34534

    There is NOTHING that states ‘slider options.’

    You need to be specific and give us actual verbage and text of the area you are instructing us in. Not everyone is a programmer.

    AND WE ALREADY TOLD YOU WE UPLOADED THE EXACT SAME SIZE IN THE DEMO!!! (1903 x 714)

    FFF.com

    #34555
     Laura
    Moderator

    Hello, please check this pictures and change the grid size of your slider in Slider Settings, as the picture shows in red, also check the other picture while editing the background layer try to change the settings to these and please let me know if it works.
    Sorry for the inconvenience.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    #34564

    It worked! Thank you, we really appreciate it and please excuse our newbieness hehe. 🙂

    #34570
     Laura
    Moderator

    Hello, no problem 🙂 i’m glad its fixed!
    Thanks you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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