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So my wife created a regular USER on the site. She attempted to log into the site while I was working in the admin panel making changes. She failed her password multiple times. It cause it to lock for her for 20 minutes. The strange thing is that I was also logged out of my account in the ADMIN panel and It also warned me of the 20 min limit. This is strange. That means anyone can mess up on their password and it will lock out the entire sites!? What do I do? I have to wait 20 mins to log in also even though it had nothing to do with me. Weird….
In other words. NO ACCOUNT can sign into the site for anyone either Web Admin or at the site level because my wife locked herself out. This is a huge bug. It should have locked out only my wife. 🙁
Hello, this theme doesnt have any account locking after x attempts feature so it may be some plugin you have installed, please go to your FTP wp-content/plugins and rename any plugin folder related to security. If you dont know just give me a list of the plugins you have and i can check it out 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
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