This topic has 5 replies, 3 voices, and was last updated 9 years by Abe.

  • Author
  • #42220
     sealagency
    Participant

    Hello,

    I’m on multisite, since the super admin account on the networks backend in User -> enrollment management
    I have a user lists if I click on activate or delete I have a message
    “You do not have permission to access this page.”

    How to access these two functions knowing that I am superadmin ???

    Thanks

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    #42259
     Laura
    Moderator

    Hello, have you tried disabling some plugins? For example, W3 Total Cache may cause this, if you have it, try deleting it and also advanced-cache.php and other files added by it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #42261
     sealagency
    Participant

    Hello Laura,

    I have not
    W3 Total Cache
    advanced-cache.php

    On my wordpress i have:

    On site:

    bbPress par The bbPress Community version 2.5.4,
    Beautiful taxonomy filter par Jonathan de Jong version 1.1.4.2,
    BP Profile Search par Andrea Tarantini version 4.0.3,
    rtMedia for WordPress, BuddyPress and bbPress par rtCamp version 3.7.29,
    BuddyPress par The BuddyPress Community version 2.1.1,
    Petites annonces par WPMU DEV version 2.3.6.4,
    Debug Bar Actions and Filters Addon par Subharanjan version 1.4.1,
    Debug Bar Custom Info par FitWP version 1.0.2,
    Debug Bar Roles and Capabilities par Matthew Boynes version 0.1.1,
    Debug Bar Shortcodes par Juliette Reinders Folmer version 1.0.3,
    Debug Bar par wordpressdotorg version 0.8.2,
    Enable Media Replace par Måns Jonasson version 3.0.1,
    Events + par WPMU DEV version 1.8,
    Live Stream Widget par Paul Menard (Incsub) version 1.0.4.3,
    MarketPress par WPMU DEV version 2.9.6,
    Revolution Slider par ThemePunch version 4.6.0,
    WordPress Chat par WPMU DEV version 2.0.8.8,
    WordPress Console par Jerod Santo version 0.3.9,
    WP Job Manager – Applications par Mike Jolley version 1.5.2,
    WP Job Manager – Indeed Integration par Mike Jolley version 2.0.17,
    WP Job Manager par Mike Jolley version 1.19.0,
    WP Job Manager – Job Styles par Tiny Giant Studios version 1.0.3

    On network:

    Easy Bloging
    Mass Email Sender
    Multisite Theme Manager
    New Blog Templetes
    Remove Email Verificaton
    Site Wip Text Change
    User Switching
    Importateur wordpress
    SEO WordPress
    WPMU Dashboard

    I test disable:
    User Switching
    Easy Bloging
    WordPress Console par Jerod Santo version 0.3.9,
    Debug Bar Actions and Filters Addon par Subharanjan version 1.4.1,
    Debug Bar Custom Info par FitWP version 1.0.2,
    Debug Bar Roles and Capabilities par Matthew Boynes version 0.1.1,
    Debug Bar Shortcodes par Juliette Reinders Folmer version 1.0.3,
    Debug Bar par wordpressdotorg version 0.8.2,

    No change!

    Thanks

    #43280
     Abe
    Keymaster

    I don’t know what to say.. try to delete them from Network admin site – USers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #43324
     sealagency
    Participant

    I don’t know what to say.. try to delete them from Network admin site – USers

    it’s exactly what i try, the above screenshot is in network admin!

    I try disabled all plugin except sweetdate and budypress (if not the “enrollment management“ no longer exists): i have the same message “You do not have permission to access this page.”

    Thanks

    #43658
     Abe
    Keymaster

    It is definitely something on your side and can’t be related to the theme. Can’t say what you did there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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