This topic has 29 replies, 3 voices, and was last updated 9 years by Radu.

  • Author
  • #43994
     Romart
    Participant

    Hello,

    how do you activate the complete function MEMBER (account, edit, etc.). This is not available for me? You can not access the pages. Did the template installed and played the demo file.

    Thanks

    #44006
     Radu
    Moderator

    Can you elaborate little ?

    What problems you encounter with kleo theme ?

    Provide a url if is possible.

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    #44011
     Romart
    Participant
    This reply has been set as private.
    #44076
     Radu
    Moderator

    I need also FTP details

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    #44084
     Romart
    Participant
    This reply has been set as private.
    #44097
     Radu
    Moderator

    Now its ok

    The problem was caused by the lack of .htaccess

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    #44154
     Romart
    Participant
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    #44576
     Radu
    Moderator

    Hello,

    I looked at you site, all seems to be ok, try to contact your hosting provider, i think is security setting like mod security or something like that.

    Let me know

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    #45815
     Romart
    Participant
    This reply has been set as private.
    #45839
     Radu
    Moderator

    I cannot acces your website

    “Service Temporarily Unavailable

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.”

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    #45842
     Radu
    Moderator

    You need to add htaccess to you root folder.

    Upload this file (see attachment) to your root domain folder.

    For contact form problem, contact your hosting provider and tell ask if security mode is on.

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    #46218
     Romart
    Participant
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    #46559
     Radu
    Moderator

    Hello,

    1. Search a plugin or something for this.

    2. Will be fixed in next update of theme

    3. You need to add this tag o first line after head

    COPY CODE
    
    <meta http-equiv="X-UA-Compatible" content="IE=9; IE=8; IE=7; IE=EDGE" />
    

    https://archived.seventhqueen.com/forums/topic/ie10-menu-problem-with-menu#post-44678

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    #46570
     Romart
    Participant
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    #46581
     Radu
    Moderator

    What version of IE do you have ?

    In my IE 10 and Firefox 35.0.1 Works perfect no double menu..

    Try to clear browser cache, what version of IE and FF do you have ?

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    #46587
     Romart
    Participant
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    #46593
     Romart
    Participant
    This reply has been set as private.
    #46754
     Radu
    Moderator

    Have you solved this problem in the meanwhile ?

    I logged into your website with both accounts and only one menu appears.

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    #46859
     Romart
    Participant
    This reply has been set as private.
    #46872
     Radu
    Moderator

    Hello,

    Seems to be an error caused by latest version of RTMedia Plugin, and will try to fix ASAP, in the next update.

    Hope you understand

    Radu

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    #46885
     Romart
    Participant
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    #47228
     Radu
    Moderator

    Technically yes, buy you need to have some knowledge in php.

    Search in theme files that function/functions and then implement in sweet.

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    #47234
     Romart
    Participant
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    #47621
     Abe
    Keymaster

    Hi @Romart
    That is not a quick solution and implies lot of coding. we will create a feature request page with voting for things like this but until then please stick to the basic support issues, etc

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #51167
     Romart
    Participant
    This reply has been set as private.
    #52704
     Romart
    Participant
    This reply has been set as private.
    #59653
     Romart
    Participant
    This reply has been set as private.
    #59655
     Romart
    Participant
    This reply has been set as private.
    #59656
     Romart
    Participant
    This reply has been set as private.
    #61502
     Radu
    Moderator
    This reply has been set as private.
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