White Bar On Top Of Page After Update

Home Forums KLEO White Bar On Top Of Page After Update

This topic has 5 replies, 2 voices, and was last updated 10 years by parrella20.

  • Author
  • February 11, 2015 at 20:53 #45682
     parrella20
    Participant

    Hi there,

    Just bought the theme afew days ago-it’s been great! After the update last night though, I’ve been experiencing a problem. The main page of my site ( pbdatabase.com – feel free to check for yourself. Please don’t make accounts or anything, I’m still building the site) has a white strip along the top of the page. After digging through the layers, I found the culprit

    Deleting:
    div.caroufredsel_wrapper
    Which was listed under:
    div.article-media.kleo-banner-slider

    In Chrome’s dev mode seemed to make it go away. I’m not sure where to find it in the files to comment this out for now, and I’m also not sure what else it will break.

    Thank you very much!
    -David Parrella

    February 12, 2015 at 01:26 #45705
     sharmstr
    Moderator

    Go into page editor and see if you have a carousel element at the top.

    If not. Let me in 🙂 Respond privately with credentials.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    February 12, 2015 at 01:41 #45707
     parrella20
    Participant
    This reply has been set as private.
    February 12, 2015 at 01:41 #45708
     parrella20
    Participant

    I don’t see one there.
    (I replied privately, let me know if it didn’t work)

    February 12, 2015 at 01:56 #45710
     sharmstr
    Moderator

    Under the media tab in Theme General Settings, you had a slider image with no image assigned. That produced an empty slide, hence the carousel div. Removing the slide fixed the issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    Attachments:
    You must be logged in to view attached files.
    February 12, 2015 at 02:59 #45714
     parrella20
    Participant

    Ahh thank you! I don’t remember doing that 😡
    Very much appreciated! Have a good week 🙂

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘KLEO’ is closed to new topics and replies.

Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.
wp-theme-installation-service
Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

©2025 SeventhQueen - Powered by KLEO Theme

Terms & conditions | Privacy Policy

Log in with your credentials

Forgot your details?