This topic has 4 replies, 3 voices, and was last updated 9 years by Andrei.

  • Author
  • #46101
     mr3663
    Participant

    My cover photos and profile photos are no longer showing on users profiles.

    Here’s what I did right before they went missing…..

    I wanted to make the text that displays a users name larger. I opened up the “buddypress.php” file that is in the root of the Kloe theme on my computer and changed the code (font-size:20px;) to 30px. That’s the only change I made.
    Then I went ahead and uploaded that PHP file to my hosting and overwrote the old file. After that my cover photos and profile photos are no longer displaying.

    In the attached screen shots you can see I am still able to upload a cover photo, but it does not display in the profile.

    Here is what I have tried to fix the issue….
    I tried changed the simple code back to 20px.
    I deleted and re-uploaded the theme, the profile pics return but the cover photos do not.
    I installed an old backup, but it is still not functioning correctly.
    Re-installed BuddyPress plugin.
    I downloaded the original buddypress.php file from a Kloe fresh re-install and uploaded it.
    The code in the buddypress.php is exactly the same as the original and still it does not work.

    I can’t figure out what went wrong and how to fix it. I do not have a recent backup with all of customizations, so I can use that. Please help.

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    #46319
     Andrei
    Moderator

    Please update to the latest version of the theme, and if you copied any template files into your child theme, then you should go over them and update those files to, by doing a compare with the new files and keeping your modifications. The file from your screenshot is lacking some lines of code from the last version ( 2.4 ).

    Let me know if I can help you with something else.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #46446
     mr3663
    Participant

    I followed your instructions and everything seems to be working correctly now. Thank you so much!

    #92215
     samv
    Participant

    Not for me , I have updated theme , wp, buddypress but got error
    I have made a small change in activity loop
    <?php if ( bp_has_activities( bp_ajax_querystring( ‘activity’ ) . ‘&action=activity_update’ ) ) : ?>

    Notice cover photo not working , System accept cover photo but show background color wite and gray but not showing image even show confirmation of image upload

    #92216
     Andrei
    Moderator

    Hi Sam, please open a new ticket, provide full details of your issue and access to your website so that my colleagues can test it out and resolve your issue.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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