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February 25, 2015 at 16:56 #47590russayresParticipant
Using the Theme Update option (as I have before several times), I now get this error message when trying to update to 2.4.1
Update Theme
Download failed. Forbidden
Return to Themes page
February 25, 2015 at 16:58 #47591sharmstrModeratorI think I’ve seen this reported here before and the Kleo team instructed them to contact Theme Forest about their account. Something was screwed up on the Theme Forest side so it thought they weren’t authorized (didnt purchase the theme).
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
February 25, 2015 at 16:59 #47592russayresParticipantIt turns out that the update has trashed my theme installation!
February 25, 2015 at 17:09 #47593sharmstrModeratorDownload the zip file from theme forest and ftp the files to your site. Take a look at this sticky topic on the subject: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
February 25, 2015 at 17:40 #47595russayresParticipantIt’s ok – I have uploaded the files manually and all is well.
February 25, 2015 at 17:56 #47597sharmstrModeratorGreat news. And like I said before, contact Theme Forest. Get this sorted before the next update 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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