This topic has 5 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #48609
     mtsl0101
    Participant

    Hello,

    How do I disable or remove the “change photo” box that pops up? Currently when I click on it, it goes to a dead page “404”. Thanks for your time!

    Matt

    #48615
     Laura
    Moderator

    Hello, can you share a screenshot? Do you mean the box in your profile avatar? Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #48622
     mtsl0101
    Participant

    Hello again,

    Thanks so much for your quick response. I have uploaded the screen shot. The “dead page 404” url is http://www.ethster.com/members-2/sloanmmatthewgmail-com/profile/change-avatar/#item-nav. I include this because I am not sure if this is the “profile avatar” or not. Sorry to be such a novice. Thanks!

    Matt

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    #48687
     Laura
    Moderator

    Hello, that is your member profile, its weird that you dont have an avatar there, do you have a default avatar, or any other plugin that may conflict with avatar being shown?

    If you just dont want avatars, let me know.
    If you want avatars but the page doesnt shows it and change photo stills redirect to 404 after trying to disable some plugins, then please share admin credentials with me so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #48843
     mtsl0101
    Participant

    Hi,

    Sorry it took a bit to get back to you. With your guidance I found out what was wrong. In the “Discussion” settings under “Avatar Display” I did not have the box checked that says “Show Avatars”. Once I checked that box and logged in as a user my picture showed up above the “change photo” box that I sent you a screen shot of. When I clicked on the “change photo” box it took me to a live page where I could upload a photo instead of the old way where it took me to the dead “404” page. So things are good here. I really appreciate your help. Thanks for your time! You guys are great.

    Matt

    #48911
     Laura
    Moderator

    Glad its resolved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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