WooCommerce Simplify Checkout Error

This topic has 9 replies, 3 voices, and was last updated 9 years by grant.

Author
March 10, 2015 at 04:41 #49451

grant
Participant

I am getting this error when using simplify as the payment gateway. both in sandbox mode and live mode. All the research i have read seems to point to a template issue…. Any advice would be great!

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March 10, 2015 at 04:43 #49453

grant
Participant

Oh, and I have looked at the console in chrome>>view>>developer>>javascript console and there are no errors.

March 11, 2015 at 04:53 #49622

Laura
Moderator

Hello, can you share your website link please? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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March 11, 2015 at 04:59 #49623

grant
Participant

This reply has been set as private.

March 11, 2015 at 05:00 #49624

grant
Participant

it is a work in progress – let me know what else you may need

March 16, 2015 at 01:12 #50231

Andrei
Moderator

So, when I was trying to checkout with credit card, after I selected the “Credit Card” option, it won’t show me the fields, but they are there, just the display trigger is not working.
You should contact the developer of that gateway extension and ask it what should be the problem, and if he says it’s something from our theme, please ask him a few details so we can fix it.

We mainly don’t interfere at all with how gateways work, but who knows.
Looking forward for more details.
Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

March 16, 2015 at 02:35 #50247

grant
Participant

I have added another gateway that is having the exact same issues. It is not the gateway provider.

March 16, 2015 at 04:00 #50253

grant
Participant

I could really use some answers to this issue.

March 16, 2015 at 13:57 #50273

Andrei
Moderator

Hi mate, please replace the following file with the one attached.
“wp-content/themes/kleo/woocommerce/checkout/form-checkout.php”

It seems that was a small issue from the last woocommerce update.
We’ll also release an update covering this as soon as possible.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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March 16, 2015 at 17:35 #50291

grant
Participant

Great Service! thank you
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