This topic has 12 replies, 3 voices, and was last updated 9 years by sharmstr.

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  • #51279
     gavinmlfletcher
    Participant

    Whenever I post an image in a post it crops. I’ve changed the theme and it doesn’t happen in other themes. It only happens when I attempt to align the image left or right but not on none.

    #51553
     gavinmlfletcher
    Participant

    Still having this issue. I’ve even uninstalled the theme from the host provider and reinstalled the theme. It’s not a plugin conflict since I tried uploading an image to a post.

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    #51563
     bmb267
    Participant

    Hello, I have the same problem. I just bought the theme today and am in the process of setting up the site using the child theme in a multisite setting. I am using Firefox.

    I have this message on the dashboard: Please update rtMedia template files if you have overridden the default rtMedia templates in your theme. If not, you can ignore and hide this notice.

    As suggested in another post of someone who had the same message, I have reinstalled rtMedia with no change in the situation.

    To be specific: I CAN upload media through the media tab of a member page but I cannot upload an image through Social Articles. It tries to do so but I get errors or the broken image icon.

    Through the standard blog post entry I can upload media and a feature image but only the feature image displays in full on the post page. The image in the post is cut off.

    If there is no feature image, the post itself does not fully display but it looks like it creates the space on the page as if it were displayed. See the post information to the left, in the attachment.

    I have no idea if this is related to rtMedia, or coincidental to the above message.

    Can anyone help? Thanks.

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    #51574
     bmb267
    Participant

    Also, I just tested adding an image in a post from the dashboard, using the ‘None’ alignment as the first poster mentioned, and the image shows fine in the post. So the problem is tied, somehow, to the alignment of an image…in this case.

    I just rechecked adding an image through the member page, using Social Articles, and images cannot be uploaded. It tries to upload but I end up with a broken image icon.

    #51582
     gavinmlfletcher
    Participant

    The only thing that seems to work is by adding

    <br clear=all>

    at the end of the post. Workaround for now I guess.

    #51584
     bmb267
    Participant

    Thank you, gavinmlfletcher. I will try that but I wonder if you noticed a problem, also, with uploading images by making a post through the Articles tab of the member page?

    If that works fine for you then I know that I have two different problems. I do not believe that there is an option for image alignment through the Articles tab.

    I will go try your suggestion above, now, to see if that works for me. Thanks, again.

    #51589
     sharmstr
    Moderator

    Its already been fixed in the next update. Until then, use this

    COPY CODE
    
    #main-container .article-content {
      overflow: auto;
    }
    
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #51590
     sharmstr
    Moderator

    To be clear, I’m talking about the image align issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #51591
     sharmstr
    Moderator

    I just tested social articles (which btw doesnt use rtMedia) and images are posting fine.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #51672
     bmb267
    Participant

    Thank you, sharmstr.

    In the fix that you’ve stated above, please let me know where to put that code. I am sure that it is obvious for most individuals but not so much for me. Thank you.

    I am left with the Social Articles issue and one more–that of rtMedia that I mentioned above:

    “I have this message on the dashboard: Please update rtMedia template files if you have overridden the default rtMedia templates in your theme. If not, you can ignore and hide this notice.”

    The rtMedia issue was brought up by someone who has the same message on their dashboard, in another thread, but it was not resolved. I cannot see a problem with the functioning of rtMedia. Still, I have no idea why I have the message and don’t know what to do with it.

    Any thoughts?

    #51677
     sharmstr
    Moderator

    The css goes in Theme Options > general settings > quick css

    posting images works fine with social articles. I’ve tested it on two sites. maybe you have a plugin conflict

    you can safely ignore the rtMedia message. its means nothing to you since 7th queen handles changing of the template.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #51690
     bmb267
    Participant

    I put in the code and all is well on that front. Thank you. I will hide the message for rtMedia.

    So I am left with Social Articles. I just tried it again and I get a broken image link when it tries to upload.

    The only plugin conflict that there can be is with one of the plugins that your installation has recommended. Yesterday, I bought the theme, created the subdomain, and installed/activated only those plugins that were recommended.

    I will reinstall Social Articles and try to everything that I can think of to fix it. Otherwise, I will start another thread for that problem, in particular.

    Thank you so much for your help.

    #51834
     sharmstr
    Moderator

    heads up!

    We have changed the image align fix. When the next Kleo update is available, make sure you delete the css I gave you after you update.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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