This topic has 10 replies, 3 voices, and was last updated 10 years by Andrei.

  • Author
  • #52297
     marsh11972
    Participant

    Hi,

    I have purchased and installed the Sweet Date theme on my website (http://www.veenx.com/site/)

    But when I try to go to the member’s page, I get a 404 Error page.

    This is one of the member’s page:
    http://www.veenx.com/site/members/marsh11972/

    How can I solve this?

    #52539
     Laura
    Moderator

    Hello, could you share an admin account so we can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #52742
     marsh11972
    Participant

    Hi Laura,

    Thanks for the response, I have created this account for you to access.

    Username: help
    Password: seventhqueen

    Best Regards

    #52999
     Laura
    Moderator

    Hello, how have you installed your website? Your pages are setup as /index.php/members
    Could you please share ftp information? I could re-install it for you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #53145
     marsh11972
    Participant

    Hi Laura,

    The following is the ftp information to access the server:

    Host: web4.veenx.com
    User: veenx
    Pass: UKn4s7l4Vm

    DB Host: 192.168.132.216
    DB Name: veenx_site
    DB User: veenx_site
    DB Pass: 88tYItPtJZ

    Best Regards

    #53348
     Laura
    Moderator

    Hello, please send me an url to login to your cpanel / admin panel 🙂
    Do you want me to reinstall wordpress?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #53361
     marsh11972
    Participant

    Hi Laura,

    The server does not have cpanel. We usually access it using SSH.

    And yes you can re-install wordpress if needed.

    #54178
     marsh11972
    Participant

    I am still waiting to reinstall wordpress.

    #54669
     Andrei
    Moderator

    Please enable your permalinks for your wp install and the your links should work without problems.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #54675
     marsh11972
    Participant

    Hi Andrie,

    How can I enable the permalinks for the wp install? Can you write me the steps?

    Thanks

    #54676
     Andrei
    Moderator

    Hi, here are a few details about it: https://codex.wordpress.org/Using_Permalinks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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