This topic has 2 replies, 2 voices, and was last updated 9 years by kosmic7.

  • Author
  • #53534
     kosmic7
    Participant

    When I try to add a background image to a row, it won’t show up. I’ve tried with both the front-end and back-end VC editor. And I’ve tried changing every single row setting. Cannot get it to work! Please help! I can give admin login and/or FTP access if that helps.

    I’m not sure if it’s related, but I also cannot upload (drag and drop) an image when in the VC row editor (Set Image). I get an “An error occurred in the upload. Please try again later.” error message. But I CAN upload images via the Media Library just fine.

    #53541
     Radu
    Moderator

    Hello,

    Add this line in your wp-config

    COPY CODE
    
    define( 'WP_DEBUG', true );
    

    Repeat the action and see if you receive a warning,notice,error etc.

    Post here if you receive something.

    Also make sure you have disabled all plugins that not comed with the theme before.

    Some plugins can cause this kind of issues.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #53570
     kosmic7
    Participant

    The uploading error has gone away on its own. Not sure what was wrong with that.

    The background image started working after I disabled the “Ultimate Addons for Visual Composer” plugin. I will check with them on this problem.

    Thanks for your help!

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