This topic has 28 replies, 4 voices, and was last updated 9 years by sima3110.

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  • #53638
     sima3110
    Participant

    Hi Sweetdate team,

    I encountered 2 CSS issue in my /product page. I am not sure if it is the theme or woocommerce.

    As showed in this attached demo picture:
    1. I added an attribute for each of my product, but it is squeezed to top of the blue rectangular, instead of align with the blue one;
    2. The arrows for changing quantity are quit tiny, where they do not match with the frame around them.

    Is there anyway to adjust them so they could look better?

    Thank you and I am looking forward for your suggestions.

    Best,
    Sima

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    #53746
     Laura
    Moderator

    Hello, could you share a link to that page? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #53747
     sima3110
    Participant

    Hi Laura,

    Thanks for replying.

    Here is the link: http://www.italktalk.com/product/tutor2/

    #53979
     sima3110
    Participant

    Hi @Laura,

    Hope you are doing well!

    How is the checking going? Do you need anything else from me to figure out the issue? Please let me know if there is anything I could do.

    Thanks,

    Sima

    #54196
     Laura
    Moderator

    Hello, FTP credentials would be helpful 🙂 Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #54287
     sima3110
    Participant
    This reply has been set as private.
    #54578
     Laura
    Moderator

    Hello, that is wp-admin account, it would be better with ftp can you share it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #54746
     sima3110
    Participant

    Hi Laura,

    I am working on it. Will give it to you asap.

    Thanks for helping.

    Best,
    Sima

    #54762
     Laura
    Moderator

    Hello, ok 🙂 will be waiting, thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #54897
     sima3110
    Participant
    This reply has been set as private.
    #54918
     Laura
    Moderator

    Hello, i’m sorry i cannot log in to ftp, please check out if you have to whitelist my ip or the ftp host is not your ip, or if its sftp

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #55181
     sima3110
    Participant

    Hi Laura,

    I am sorry that you couldn’t log on.

    We didn’t set any constrains on ftp log on. But we’ve been experiencing unstable server hosting. We just checked with ftp log on, which failed too. I guess that’s the reason.

    We have restarted the server, which should be working fine now. But just to make sure, how about we schedule a time slot, and I will restart the server before you log on.

    I will usually start working at 8am PST, please kindly let me know when is your convenient working hours so we could work this out.

    Thanks a lot!

    Best,
    Sima

    #55214
     Laura
    Moderator

    Hello, i work around 9AM GMT+1 to 4PM GMT+1 or later
    i tried again but couldnt login

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #55287
     sima3110
    Participant

    Hi Laura,

    I just tested and it worked. Not sure what went wrong here. I will ask my team to double check again. But they will be working after my working ours.

    Will go back to you asap.

    #55337
     sima3110
    Participant

    Hi Laura,

    We tested again, and the ftp worked fine. What is your error message, would you be able to give us a screenshot of it so that we could know it better?

    Best,
    Sima

    #55338
     sima3110
    Participant
    This reply has been set as private.
    #55339
     sima3110
    Participant
    This reply has been set as private.
    #55532
     sima3110
    Participant

    Hi @Laura,

    Hope you are doing well.

    How is the ftp thing going? Can you login now? I just found another issue related to Woocommer CSS while trying to add product description for some products. So there was a large fixed “Product Description” in the product description content area added right on top of my description content. Once I delete my content, that “Product Description” disappears as well. Attached is the picture to show it.

    If it is written somewhere in the code, lease kindly guide me on the path and the file of modifying it, and I will ask my team to change the code.

    Thank you and have a nice day!

    Best,
    Sima

    Attachments:
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    #55564
     Laura
    Moderator

    Hello, i’m sorry i couldnt login, i do not know if its a problem here, but well i will try to guide you so we can fix your issue 🙂

    This is a css code i created, please add this to quick css or style.css in child theme

    COPY CODE
    
    .variations .label {
      background: none !important;
    }
    

    About product description, do you want to delete it or change it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #55736
     sima3110
    Participant

    Hi @Laura,

    Thanks for your CSS code. I applied it.

    1. Now the deleted the blue block, but there is still a solid line, which I will highlight in the attached picture.

    2. The variation (“session length” on my page) is very small on the page and also does not align with the chose box after it, how could I change it to look better?

    3. There used to be small arrows in the quantity box to adjust the product units, but after I updated the woocommerce yesterday, it disappeared now. Is there anyway to get it back and a adjust it to align with the box around them? Will highlight in the picture too.

    4. Regarding the product description, I would like to delete it. But if it is possible, please kindly let me know how to change it just in case.

    Thanks again and wish you a nice day!

    Best,
    Sima

    Attachments:
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    #56051
     Laura
    Moderator

    Hello, please try
    Nº1 & Nº2

    COPY CODE
    
    table tr td.label {
      border-right: none !important;
    }
    .variations label {
      margin-top: 12%;
    }
    

    Nº3: This has been deleted from Woocommerce it seems, now is a text box

    Nº4 Hide Product Description

    COPY CODE
    
    .panel .entry-content h2 {
      display: none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #56314
     sima3110
    Participant

    Hi @Laura,

    Thank you for the new codes.

    I applied them all, but seems like No.2, the margin-top code is partially working; and No.4, the panel entry-content h2 is not working at all.

    I tested with both Google Chrome and Firefox.
    For No.2: With chrome, it appeared to be even lower, while with Firefox, it looks somehow ok. Besides, the arrows to adjust quantity are still there for Firefox.
    For No.4: None of the browsers worked with the code above, I added “!important” too, but it didn’t work.

    Please kindly help me, it’s been 2 weeks since I encountered these issues on product page, and I haven’t been able to fix them, it is quite frustrating.

    I really appreciate your time.

    Best,
    Sima

    #56764
     Laura
    Moderator

    Hello, thanks for your patience, i’m going to check it out asap and let you know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #56766
     Laura
    Moderator

    Hello, please try the following:

    COPY CODE
    
    .variations a.selector {
      margin-top: 18px;
    }
    .variations .value .custom.dropdown {
      padding-top: 18px;
    }
    .woocommerce .variations_form .variations .reset_variations {
      margin-top: 18px;
    }
    .variations label {
      padding-right: 5px;
    }
    input, textarea, keygen, select, button {
      margin: 0em;
      font: normal normal normal 13.3333330154419px/normal Arial;
      text-rendering: auto;
      color: initial;
      letter-spacing: normal;
      word-spacing: normal;
      text-transform: none;
      text-indent: 0px;
      text-shadow: none;
      display: inline-block;
      text-align: start;
    }
    div#tab-description h2 {
      display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #56920
     sima3110
    Participant

    Hi @Laura,

    Thank you again for the new code.

    I applied it right away, and No.4 was solved perfectly.

    For No.2, the alignment seems more off than before. Both Chrome and FireFox gave me similar result. Here I attached the screen shot for you. Please kindly take a look.

    Thank you and wish you a wonderful weekend!

    Best,
    Sima

    #56921
     sima3110
    Participant

    uhh, the sreenshot was not attached somehow again. Sorry about that.

    Attachments:
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    #57901
     Andrei
    Moderator

    Hi @sima3110, we’ll give a look a little bit deeply into this issue and fix it asap.
    I’ll get back to you as soon as we manage to have a fully working fix for it.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #58342
     Robert
    Keymaster

    Hi @sima3110, we’ve fixed these alignment inconsistency and it looks like this: http://seventhqueen.com/public-files/robert/Woo_Single_2__Sweet_Date_2015-05-11_14-40-13.png

    It will be available in our next update.

    Thank you for your waiting time.

    Best regards,
    Robert

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Robert - Front-end developer and UI graphics enthusiast.

    #60936
     sima3110
    Participant

    Hi @Robert,

    Thank you for the help.
    I’ve been travelling abroad and just got back. Sorry for the late reply. I will check my page with the new update.

    Best,
    Sima

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