This topic has 3 replies, 2 voices, and was last updated 9 years by Laura.

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  • #54446
     evilnut
    Participant

    Hi,
    I am using the Sweetdate theme.
    For some reason, both shortcode slider and RevSlider are not working properly.
    The images uploaded for the shortcode slider are displayed separately in a column on pages.
    The RevSlider fails to display anything, but only a grey box.
    I have tried to deactivate all plugins and reactivate one by one.
    And I also tried to reinstall WordPress. But none of them worked.
    Have struggled days on this.
    I’d appreciate any ideas how to troubleshoot and fix this problem.
    Thank you!

    #54619
     Laura
    Moderator

    Hello, please share admin credentials and a link to check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #54730
     evilnut
    Participant

    Thanks for the reply Laura.
    The problem is now fixed after removing an unnecessary file from the theme child.

    #54766
     Laura
    Moderator

    Hello, glad its resolved! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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