This topic has 9 replies, 2 voices, and was last updated 10 years by sharmstr.

  • Author
  • #55015
     core
    Participant

    I have two issues, they seem to be related.

    The first is that the store checkout stopped working today. I have no plugins active except for woocommerce and the merchant plugins. I attached a screen shot that shows it won’t drop down.

    The second issue is the way the theme is showing up in the back end. As you can see the formatting is off. I have removed the child theme. Uploaded a brand new theme and activated it and it still shows like this. The problem is in the database somewhere.

    Please help with these problems.

    Thank you.

    #55018
     sharmstr
    Moderator

    I need a link with admin access.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55019
     core
    Participant

    This is a test site I setup to try and fix the issue.

    http://lifemastery.com/apr17
    admin23
    Tva8pBgW

    My actual site is http://lifemastery.com/vip
    The admin login only works for the test site.

    #55024
     sharmstr
    Moderator

    1 – No display issues in theme options: see attached

    2 – Initial dropdown wasnt being displayed because you didnt have a default payment method set. Not a kleo issue.

    3 – I can’t figure out what’s up with the dropdowns. Your site isnt throwing any errors. It works with the 2015 theme enabled. I also tested on my dev site that has kleo 2.4.1 and Woo 2.3.7 (same as your site) and it works just fine. I tried disabling all the plugins and that didnt help either. Its loading the required checkout.min.js file and the proper css trigger classes are accounted for. :/

    I need to think about this one for awhile.

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    #55029
     core
    Participant

    that is weird that the theme options are displaying that way for you.

    I checked on multiple browsers and mine show like this.

    You can even see the address in the bar.

    #55031
     core
    Participant

    I have the theme installed on a spanish domain. It displays properly. I can even show you the code that is different. If you look at the pics, you can see there is this css on the one pic, but not the other:

    .admin-color-fresh .redux-container-switch .cb-enable.selected, .admin-color-fresh .ui-buttonset .ui-state-active {

    #55032
     core
    Participant

    Here are the pics.

    #55066
     sharmstr
    Moderator

    If you click on the redux.css from the inspection pane on the site thats missing the css, does it have the following classes defined?

    .admin-color-fresh .redux-container-switch .cb-enable.selected, .admin-color-fresh .ui-buttonset .ui-state-active

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    #55067
     sharmstr
    Moderator

    Also, I dont see any plugins, but do you have cdn or cache on your server? I’m also assuming you’ve clear your browser cache?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55075
     sharmstr
    Moderator

    I think I got it.

    In kleo/woocommerce/checkout/form-checkout.php, change

    COPY CODE
    
    <div class="order-review-wrap">
    

    to

    <div id="order_review" class="order-review-wrap">
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