This topic has 12 replies, 2 voices, and was last updated 9 years by sharmstr.

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  • #58398
     saeides
    Participant

    Hello,

    The ”post update” button is missing from my profile-page. I’ve tried to uninstall all plugins () but still no luck.
    I had installed “Peter’s Login Redirect” and “SI CAPTCHA Anti-Spam” extra.

    Please help me out how to figure out this.

    #58403
     sharmstr
    Moderator

    We cant help if we cant see it. Please respond privately with a link and credentials.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58405
     saeides
    Participant
    This reply has been set as private.
    #58407
     sharmstr
    Moderator

    I mean credentials so I can log in and see why the post update button isnt showing. That button doesn’t show up for guests so there’s no way for me to see why it isnt showing up.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58408
     saeides
    Participant
    This reply has been set as private.
    #58409
     saeides
    Participant
    This reply has been set as private.
    #58410
     sharmstr
    Moderator

    I’m working on it. Its only been 15 minutes. If you look in the upper right hand corner you’ll see that it can take up to 48 hours to respond in the first place. It only took 30 mins for the first response. Please be patient. Your site isnt loading required rtMedia style sheets.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58411
     saeides
    Participant
    This reply has been set as private.
    #58413
     sharmstr
    Moderator

    I think it has something to do with super cacher. The “Drop files here” shouldn’t even be showing up. Log into your host and disable caching, then disable it on your site.

    Compare a working kleo site to your site in the images below. The items in red shouldn’t be displaying. The css file that takes care of that is /plugins/buddypress-media/app/assets/css/main.css. That file isnt even loading on your site.

    Do yourself a favor. Disable all caching plugins on your site and on your host until your site is ready.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #58418
     saeides
    Participant

    Well, I did your all asked tasks, and emptied my browsers caches as well. But still no luck. any idea?

    #58429
     sharmstr
    Moderator

    I disabled all the extra plugins that didnt come with Kleo to see if that was an issue. Then I disable everything except Buddypress and rtMedia. That still didnt fix it.

    Then I changed to the WP 2015 Theme and found that the issue is still there without Kleo activated. At this point, you should ask over on the rtMedia forum. Be sure you tell them its not working with the standard WP theme so they dont try to say its a theme related issue.

    You can also try deleting the rtMedia plugin folder (buddypress-media) and try reinstalling. Perhaps the install was corrupted.

    I’ve also updated visual composer to the current version. You were running an old version.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #58435
     saeides
    Participant

    Just to let you know that might be a clue.
    I have replaced the .htaccess file with something else (that I found in an article recommended to change your permalinks) Do you think that might caused all issues? If so, how can I bring that back?

    Appreciated in advance

    #58438
     sharmstr
    Moderator

    Restore from backup? Like I said, at this point its not a Kleo issue. There’s not much more I can do to help you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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