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Do you know what was the problem?
Regards,
AbeHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionthis happens to me sometimes too. i think it may have to do with me switching logins from admin to other users quickly while testing the site. not sure.
We haven’t encountered this but when you do please look at the browser console log for errors
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHm.. that could come from the fact that you are logged in on another tab and the current tab hasn’t been refreshed and won’t log you in since you already are.
I will try to think of something
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThat happends only when you are like this:
YourWebsite.com/# <— and you are trying to login, so the overlayer form is doing an infinite loop.
I don’t think that is the problem. We tested and haven’t encountered any issues. The only thing that can be is the situation I said above:
“that could come from the fact that you are logged in on another tab and the current tab hasn’t been refreshed and won’t log you in since you already are. “Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionPlease HELP!
Users can’t login just sending info………..and nothing happend..:(
WP-ADMIN is good!Please help me!
Hello, Please disable any plugin you have installed lately since it is causing you trouble
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.hi Abe i dont know if this is relevant but i tested nummerous scenarios with the theme
my problem was that my worpress address was different than my site address.
maybe this might help others who are having the same problem. after i made both addessses the same everything worked fine. is their a way to fix this?
i would like to have my site address different from my wordpress address.Normally they should be the same to ensure WordPress works correctly.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.hi i understand your point but everything works except for the login. maybe its something simple to change. can u please take a look?
It seems to be working. The provided user/pass give me “Wrong username or password. Please try again.” which means the mechanism works
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.I’ve been experiencing this intermittently for quite a while. Users cannot login, they get stuck in an infinite ‘ ‘Sending info, please wait…’ loop. Users think they’ve got their password wrong and request a password reminder. However it’s not because of this. I suspect it’s a conflict with WP Super Cache. I think it might need the option ‘Don’t cache pages with GET parameters. (?x=y at the end of a url)’ enabled.
Any ideas?
@pauldyke try looking for javascript errors in or maybe some security plugin. Also it is advised to update to the latest theme
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hello,
I too have run into this issue. Intermittently, the login window will just sit there and spin and not go away (see attachment). I’ve tried disabling WP SuperCache, which didn’t fix the issue. Upon inspection of the page during the problem, there are no console errors. When I refresh the page, it shows that I am logged in. So the issue is that this little window is not going away after I log in.
I’d greatly appreciate any help that can be given on the issue.
Thanks
TimHi there, please update the app.js file attached in your Sweetdate theme under assets/scripts/app.js
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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