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I do know my initial support for this template has expired but I continue to have the same problem in that my homepage counter is not showing an equal number of “Users” in the Dashboard. This is all the help I request corrected if you may, please.
Secondly, is there a way to have all fields visible to Subscribers? Mine displays just less than six fileds while Subscribers are left not finding or seeing hidden fields. In all, first subscribers provide very little info about themselves. many go away after completing the “Base” entries. This makes info sorely lacking.
Can more photos be added? I dont see any such capability on my website. And, can this template allow for addition of more than one photo?
Hello, could you share admin credentials?
About the fields, the registration fields are the Base fields, others can be edited in Profile > EditHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
homepage counter is not showing an equal number of “Users” in the Dashboard. This is all the help I request corrected if you may, please.
Secondly, is there a way to have all fields visible to Subscribers? Mine displays just less than six fileds while Subscribers are left not finding or seeing hidden fields. In all, first subscribers provide very little info about themselves. many go away after completing the “Base” entries. This makes info sorely lacking.
Can more photos be added? I dont see any such capability on my website. And, can this template allow for addition of more than one photo?
Hello,
Users not appearing:
The members that never logged in wont appear in member list, when they log in they will.
Also check all options in Tools > Buddypress and see if it fixes some.Fields:
Base group fields will appear in registration page, other fields are not hidden, they are in Profile > Edit in each user profile. If you want to add more fields to registration, just add them in Base group.Use rtMedia plugin for the photos.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
In registration you can add one photo as profile then in profile you can add as many as you want. Its how Buddypress and rtmedia works
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, please share an url to your website, if your homepage shows more users than you have, you are probably using a fake stats creator. For the update, just download the .zip and upload by ftp the sweetdate folder ( not child ) to wp-contents/themes
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, your pages look fine for me, can you list me which ones are showing 404? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hmm well, this issue is a bit more complicated, i have tested some options on your website but yes, 0 users… So, 2 things:
1- A plugin is hiding them ( something really strange ) So please try to deactivate one by one and test if they are back )
2- Somehow they got deleted from your database ( should check out database to be sure ) If yes, think about recent change that would do that, is really weird, but, its possible
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Yes, I believe you were right abt plugin. I deactivated and deleted those I installed but it hasnt restored registered members and worse, even the 1,936 that appeared earlier on the index homepage has disappeared, Now I see only a recent registrant after I deactivated plugins.
Problem is, I dont know anything about the database you mentioned. Possibly can restore members but I dont know how to go about working on the databse.
Thanks again.
Hello, i can check it out for you, but will need cpanel access, shared in a private reply
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, i ment cpanel access, not wordpress admin. The cpanel is your hosting manager
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, good news, users are in your database. So this might be related to a plugin
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, in fact it seems a very weird issue, any clue of what could happen before this? I mean, any change you made, anything, that could change something?
I’m thinking and thinking about this… there might be a way… but playing with the database should be a last option.
Let me know if you remember anything that could help.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, deactivated the plugins that were not default of the theme, you should usee w3 total cache instaed of Super Cache, because that one has some known issues
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, i dont know any more options, is the first time i see this issue, i’m sorry that i couldnt help you with this 🙁
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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