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Hi there,
It all sounds so easy… but when i manage to get survey monkey to play nice and generate some embed code for me it didn’t show up in the page. I’ve tried adding the code to a text widget and adding to a sidebar too, plus of course adding the code in a text box via the text editor – just shows their linked text at the end “Create your own user feedback survey”.
Is there something I’m missing? or is it that SM just hasn’t conjured up the correct code? It might well be just that as it’s been really playing up today – sometimes working, sometimes not, especially for the website embed bit as it won’t even show me the other embed options like the pop ups etc.
many thanks.
For those of us who have never used survey monkey, its hard to help without knowing what code you’re trying to add. Have you tried with the 2015 theme to ensure that Kleo isnt screwing it up?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Thanks sharmstr – I have a feeling the problem is with survey monkey as it’s decided not to generate the code again, so maybe the first lot was incorrect. Amazingly their support team is being really helpful, so I’ll let you know the outcome when I have some functioning code to play with again.
In the meantime if any other Kleo users have used SM, any pointers/trouble shooting tips would be useful! Cheers.
OK, well I’ve got SM to produce the code – but ONLY when I access it via Chrome! It really doesn’t like Firefox. And I’ve managed to get the embed form to show up on a test page (once only), and again only in Chrome – de nada in Firefox.
When I can I’ll test with the default theme and let you know – just not possible at present.
Their support focuses mainly on clearing your cache etc to get it to work – all done but no change. And my latest test survey embed code doesn’t work in either browser…
This is the code for it:
<script>(function(t,e,i,n){var o,s,c;t.SMCX=t.SMCX||[],e.getElementById(n)||(o=e.getElementsByTagName(i),s=o[o.length-1],c=e.createElement(i),c.type="text/javascript",c.async=!0,c.id=n,c.src=["https:"===location.protocol?"https://":"http://","widget.surveymonkey.com/collect/website/js/6_2F8ifkijplZUC1BVpEFiBZ3B8Li5irGY2J_2Fkgk5tx4zv_2Fk0EaKdeFmk2IiU77nt7.js"].join(""),s.parentNode.insertBefore(c,s))})(window,document,"script","smcx-sdk");</script><a style="font: 12px Helvetica, sans-serif; color: #999; text-decoration: none;" href=https://www.surveymonkey.com/mp/customer-satisfaction-surveys/> Create your own user feedback survey </a>This is a bit beyond me – looks shortcode and js?
I’m also going to investigate Google forms for embedding to see if that’s better – will update here.
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