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Hi
Ive just purchased the theme and I have installed it onto a fresh WordPress install. When I try to create or edit a new page im getting the following error.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.When I deactivate the theme I can access the pages. I’ve increased my PHP execution time but still no joy.
Hi there, try to increase PHP memory limit to recommended 128MB and see how it goes. To see the error that is generated you need to set WP_DEBUG to TRUE in wp-config.php
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi
I tried upping the memory and I am now getting this error when trying to edit a page:-
500 – Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.I’ve also uploaded the latest version of the Theme.
Thanks
hi Badpuss
that could be related also to memory. It is advised to talk at your hosting about the memory problem.
Also they can check server log and see what error actually occurred.Cheers
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.My hosting is self-hosted on a virtual server with enough memory and I don’t have this issue with other sites and other themes i’ve purchased. It happens before any of the plugins are installed.
I didn’t said that your server memory is not enought, I said that your php setting for max allowed memory needs to be increased. See this blog post please: http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Also please follow my advice and look for your web server logs since they really help
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, Ive followed the link and done all the steps still not working, I found the logs but that’s a bit to advanced for me. Ive also changed the memory limits in the PHP settings on my server which usually works. I’m at a loss..
Try to set WP_DEBUG to TRUE in wp-config.php and see if you get some error on the screen
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Ok then … can you please attach a text with the latest apache errors so I can help you on this? Otherwise I can’t say what is causing this
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@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi
sorry I dont know where to find the apache errors? I am on a windows virtual server using Plesk 12. I have checked my info.php and the memory is correct on there?
Ive spent days trying to sort this out 🙁
Please leave a reply marked as private with access credential to your hosting so Radu can take a look and see if there is an obvious misconfiguration
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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