This topic has 11 replies, 4 voices, and was last updated 10 years by JayeDon08.

  • Author
  • #6693
     agentsrr
    Participant

    When you click on a secondary image in mobile, the black lightbox that opens up in the background covers the whole image, how do you fix it?

    #6790
     SQadmin
    Keymaster

    Hi,
    What image are you referring to? Put a screen-shot please

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    #6794
     agentsrr
    Participant

    Profile images that users upload. When the image opens the background turns black and the image lightbox pops up. The problem is on mobile the image doesn’t show correctly, the black background covers the whole image. How do you add a screenshot?

    #6872
     SQadmin
    Keymaster

    You easily share with droplr.com or dropbox.com
    Images are uploaded using rtmeadia or bpalbum?
    You should come with full details on your problems 🙂

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    #6879
     agentsrr
    Participant

    Oh ok I’m trying to give details 🙂 I’m uploading using bpalbum, here is pic from my phone https://www.dropbox.com/s/15ff6hgtk1n8csh/phonescreen.jpg the image is covered by the black background that pulls up when you click the pic, how do I fix it? Thanks!

    #6915
     SQadmin
    Keymaster

    What device are you using. I tested it with an Android powered device and it looks ok. When I click the image ones up in the popup and the background is beneath it

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    #6916
     SQadmin
    Keymaster

    I see the device in the picture 🙂 The picture is small and fuzzy.. over the image is an overlay because I can’t tell?

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    #6948
     agentsrr
    Participant

    Yes over the image is an overlay from the popup background, turns the whole image dark. Is there a fix?

    #6994
     SQadmin
    Keymaster

    We haven’t been able to reproduce that. What browser are you using on the phone?

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    #11340
     JayeDon08
    Participant

    Yes, I have this problem as well, has this been fixed?

    #11529
     Abe
    Keymaster

    Hi, Give us a link to your site and give us details on the device used and browser

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    #11623
     JayeDon08
    Participant

    Problems solved. thanks for the concern.

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