The "Save Changes" issue.

This topic has 11 replies, 4 voices, and was last updated 9 years by sharmstr.

Author

Tagged: Save Changes, There was a problem with your action, Please try again or reload the page
July 7, 2015 at 13:32 #67081

goiarima
Participant

When I clicked the “Save Changes” button and the “Reset Section” button, the “Reset All” button in any setting menu of Kleo Theme Options, the following message displayed.
There was a problem with your action. Please try again or reload the page.

Please tell me the way to fix it. Thank you so much in advance.
July 7, 2015 at 16:19 #67144

sharmstr
Moderator
Try this in your child theme functions.php file
COPY CODE
```
add_filter( 'kleo_theme_options_ajax', '__return_false' );
```
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
July 7, 2015 at 16:50 #67156

goiarima
Participant

Thank you so much! This issue was fixed by your help.

July 9, 2015 at 13:14 #67458

CalCreate
Participant

Where would I put this command in the functions.php file? Just at the end or beginning?

July 9, 2015 at 13:19 #67459

CalCreate
Participant

I have tried to put the command in the file but it is still giving me the error while trying to change the theme options.

July 9, 2015 at 15:58 #67468

sharmstr
Moderator

Did you save the file to your server after adding the function? Did you refresh the page before trying to save? Do you have the Kleo Child theme enabled?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

October 3, 2015 at 19:43 #80599

eldero
Participant

Hallo, i have the same problem…
i had the row in function.php of child theme but now when i save
i take error 403: Forbidden You do not have permission to access this document.

Sob… can you help me?

October 3, 2015 at 19:49 #80600

sharmstr
Moderator

That’s probably why your settings weren’t saving in the first place. Make sure your permissions are set correctly on /wp-content/uploads/custom_styles/

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

October 3, 2015 at 20:17 #80603

eldero
Participant

permission it seems ok to 755 …
and if i active kleo theme (not child) there’s
the original message:
There was a problem with your action. Please try again or reload the page.

:((

October 3, 2015 at 20:24 #80606

sharmstr
Moderator

Is there a current date on the dynamic.css file? In other words, is it actually saving?

Have you checked for plugin conflicts?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

October 5, 2015 at 11:16 #80874

eldero
Participant

Excuse me and thank you for the support, it was a block of the firewall on the server …

October 5, 2015 at 14:50 #80891

sharmstr
Moderator

I’m glad you figured it out.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
Author

Posts