This topic has 3 replies, 2 voices, and was last updated 10 years by Laura.

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  • #67594
     NextLevel-SEO
    Participant

    In our new development area setup to begin work with the Sweet Date theme…
    when we try to import the WooCommerce XML Demo data,
    it does import and create all the products properly,
    but all product image files Fail to import.

    Is there a commonly known reason why this would happen?

    Thank You,

    #67741
     Laura
    Moderator

    Hello, check out that your uploads folder has 777 permissions, if its not that, could you send a screenshot of the error?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #70018
     NextLevel-SEO
    Participant

    Laura,

    OK — so we went and deleted all products and categories in order to do a new, fresh import.
    We updated the /wp-content/uploads folder permissions to 777 ( as well as /uploads/woocommerce-uploads )
    Then we re-ran the import of the demo_woocommerce.xml — ending with the same result.
    I have included a screenshot of the 1st page of failure notices.

    Please login here and let us know if you are able to help us get this final step of the full Setup / Demo data import completed. You’ll need to empty out the WooCommerce products data again — that’s fine.

    http://nextlevel-seo.net/dev/sweet-date/wp-admin/
    User: SeventhQueen
    Pass: S3tup!2015

    FTP Server: http://ftp.nextlevel-seo.net
    Username: SeventhQueen@nextlevel-seo.net
    Password: S3tup!2015

    Thank You!

    #70136
     Laura
    Moderator

    Hello, i see the issue is only with media as you said… Well this is a common issue in wordpress, please check out https://wordpress.org/support/topic/media-importing-failure and let me know if it helps. I will be here to find any other ways if you need

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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