This topic has 18 replies, 2 voices, and was last updated 9 years by Radu.

  • Author
  • #70365
     Gianzo
    Participant

    Dear Guys,
    I have installed BP Profile Search and then created a vertical form to allow users select MULTIPLE choices for their searches. It works like magic on desktops but unfortunately the vertical form doesn’t allow users to do the same on mobile devices: indeed, not even a single voice gets selected on tablets and/or smartphones.
    Should I add some lines to activate the multiple selection function on mobiles?
    Thank you very much for your help and support!
    Gian

    #70444
     Radu
    Moderator

    Hi Gianzo,

    Try to do next thing:

    Go to WP-Admin -> Users -> Profile Search -> Select your form -> on right side you will see Form Template try to change templates and test on mobile.

    Let me know if it works

    Best Regards

    Radu

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    #70448
     Gianzo
    Participant

    Hi Radu,
    Thanks for your reply!
    I tried each option (members/bps-form-legacy, members/bps-form-inline and members/bps-form-with-labels) and then tested on mobile but still can’t select a single voice (and my goal is to actually allow user to select more than one).
    Can you think of another solution?
    Thank you Radu and all my best!
    Gian

    #70450
     Radu
    Moderator

    From what mobile device encounter this problem ?

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    #70451
     Gianzo
    Participant

    iPads and iPhones, Radu.

    #70452
     Radu
    Moderator

    Please provide if is possible the page URL where the form appears and i want to take a look closer at this provide me admin credentials.

    Cheers

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    #70453
     Gianzo
    Participant
    #70746
     Gianzo
    Participant
    This reply has been set as private.
    #70842
     Radu
    Moderator

    Hi Gianzo,

    Can you provide me admin login details to check the short-code of that form ?

    Regards

    Radu

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    #70932
     Gianzo
    Participant
    This reply has been set as private.
    #71303
     Radu
    Moderator
    This reply has been set as private.
    #71389
     Gianzo
    Participant
    This reply has been set as private.
    #71413
     Radu
    Moderator
    This reply has been set as private.
    #71474
     Gianzo
    Participant
    This reply has been set as private.
    #71480
     Radu
    Moderator

    This issue will be fixed in next update.

    Regards

    Radu

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    #71481
     Gianzo
    Participant

    Great, Radu, thank you so very much!
    All my best!
    Gian

    #71652
     Radu
    Moderator

    You’re welcome,

    Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂

    http://themeforest.net/downloads/

    Best regards

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #71774
     Gianzo
    Participant

    I’d give 7 if I could..!
    I’ll surely do it, Radu, thanks again!
    🙂
    Gian

    #71775
     Radu
    Moderator

    Thank you Gianzo,

    Have a nice day

    Best Regards

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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