This topic has 7 replies, 6 voices, and was last updated 10 years by 
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I’ve got this theme up and running fine with all the suggest plugins. My users can upload photos just fine. However, whenever I install/activate RTMedia, the plugin installs fine. When users actually click on the Media link, they are taking to a 404 error page.
Any idea what I might be doing wrong?I have enabled every combination I can see. Nothing changes the result – always get a 404 error.
Hi, This has been reported in the past and it is something related to the plugin. Just go to Settings – Permalinks and re-save the options.
Regards,
AbeHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionrtMedia used to work for me awhile ago but I removed it to try something else and when I reinstalled rtMedia the Same thing is happening to me. I have tried resetting the permalinks to fix but it still goes to the 404 error page. It also shows 3 empty pics in the media tab for photos I used to have but no longer have in the media file I also deleted the rtMedia Files in the SQL Database nothing seems to work for me.
We have this problem too. Rtmedia always gives 404 error. I contacted rtmedia multiple times with no resolution.
Hi, You shoud start fresh with a new database install because I guess something is still there. Try contacting rtMedia for support on the 404 issue
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi, Re-saving the permalink settings did the trick all the time
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.
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