Picture Gallery not working on smartphones

This topic has 10 replies, 4 voices, and was last updated 9 years by Cornel.

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Tagged: picture gallery
August 27, 2015 at 15:02 #74843

DAF
Participant

Hi,
created portfolio picture gallery will load on tablets/smartphones but the we cant get the pictures to load in bigger preview. Could you please help us resolve this?
Thank you

August 27, 2015 at 17:30 #74864

Radu
Moderator

Please post that page url

Regards
RAdu

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What support service includes ? What not ?

September 1, 2015 at 17:55 #75706

DAF
Participant

Hi,

For example

http://daf.j-life.eu/portfolio/danse-macabre-deadly-deception/

Thank you

September 2, 2015 at 16:34 #75819

Radu
Moderator

Sorry but the website it’s not load properly, please reply here when the site it’s ok.

Regards

RAdu

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What support service includes ? What not ?

September 3, 2015 at 14:55 #76017

DAF
Participant

Website is working fine here, i attached screenshot from tablet.

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September 7, 2015 at 12:20 #76435

DAF
Participant

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September 7, 2015 at 17:01 #76453

Radu
Moderator

Hi,

The website is no loading at all, can you please tell me what template do you use ?

http://seventhqueen.com/themes/kleo/portfolio/ ( see from portfolio menu dropdown )

Cheers

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September 8, 2015 at 10:24 #76554

DAF
Participant

Hi,
im using KLEO. Im not sure why its not loading for you.

I run test on http://browsershots.org/ and its working fine.

http://browsershots.org/screenshots/3d43e95e01c1a5862cdbefead59d6683
http://browsershots.org/screenshots/01d7bfde116cd1312f33285f1fa2f70c

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September 8, 2015 at 17:50 #76607

Radu
Moderator

Hi,

Now i can see the website, I tested on IPhone 4 and it works but on iphone 6 plus it doesn’t work to change image from little thumbs. But on both phones it works if you swipe the large image.

I added this to buglist and in future this will be fixed.

Thank you for reporting the bug.

Best Regards

Radu

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What support service includes ? What not ?

January 25, 2016 at 01:59 #100269

Andrei
Moderator

Hi @daf, can you please update your theme on the latest version ( 3.1.3 ) and let us know if this still happens ? Because on our demo, using the latest theme it doesn’t.

Looking forward.

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February 29, 2016 at 12:29 #107334

Cornel
Moderator

Hi @daf,

We have not heard from you in a few weeks, so we are going to close out this topic. If you believe your issue is not resolved or would like any further assistance, please reply to this topic.

Best regards,
Cornel

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