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Author
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September 4, 2015 at 03:10 #76161
krisann900
ParticipantHello,
I’m really anxious to get this theme up and running, but i’m having an issue with the visual composer plugin. It keeps stating that the theme requires a higher version of the plugin and i’m not sure what to do. Help 0_0
September 4, 2015 at 15:16 #76203sharmstr
ModeratorKleo 3.0.7 should run with VC 4.6.2. 4.6.2 is included in Kleo 3.0.7
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 9, 2015 at 15:13 #76687krisann900
ParticipantSee what happens when I try to install.
Attachments:
You must be logged in to view attached files.September 9, 2015 at 15:48 #76696sharmstr
ModeratorGo to plugins. Disable VC, then delete it. Go back to install plugins and try again. You cant “install” a plugin that already exists. Since VC is bundled with Kleo, there is no “update” routine. It explains this in the documentation: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 9, 2015 at 15:58 #76698krisann900
ParticipantIt is not in the plugins listing.
Attachments:
You must be logged in to view attached files.September 9, 2015 at 16:05 #76704sharmstr
ModeratorThe directory is there. FTP to your server and delete it.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 9, 2015 at 16:06 #76705sharmstr
ModeratorThe directory is called js_composer.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 9, 2015 at 16:59 #76726sharmstr
ModeratorSame error message?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 9, 2015 at 17:12 #76731sharmstr
ModeratorHmmm. Are you sure you deleted the correct folder? Give me ftp access and I’ll have a look.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 9, 2015 at 18:04 #76764sharmstr
ModeratorWhen I tried to delete js_composer it acted like it deleted it but it didn’t. Seems like an issue with your godaddy interface. Anyhow, I renamed it. But you need to figure out how to completely delete it.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
September 9, 2015 at 18:05 #76765sharmstr
ModeratorAlso, as the update link I gave you indicates, you can always ftp the new vc files up to your server.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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