This topic has 10 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #76365
     leloosh
    Participant

    I upgraded to: KLEO 3.0.7 & Visual Composer 4.6.2 and some over 50 pages of my website were totally messed up when rows designed in Visual Composer develped big gaps that did’t exist before.

    Using Firefox’s Firefox and Chrome’s inspect element I discovered top-padding and bottom-padding of 40px for each row.

    I then downgraded to the earlier Visual Composer but that didn’t solve the problem and the gaps remained. But when I downgraded KLEO to 3.0.6 everything went back to normal and the gaps disappeared.

    Now I’m stuck in the 3.0.6 version and I’m not sure if I am able to upgrade in the future fearing that problem will return.

    Did other users report the same issue by any chance?

    P.S. I am also using Ultimate Add-ons for Visual Composer and I’m not sure if this plugin has anything to do with this issue.

    #76547
     Laura
    Moderator

    Hello, please update the theme ad share a link with me so i can check out the gaps

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76736
     leloosh
    Participant

    Hi,

    I created 3 sceenshots (A, B & C) BEFORE updating the theme.

    The three screenshots images are displayed in one web page each correpsonding to a link AFTER the update:

    Screenshot A:
    http://libanville.com/m

    Screenshot B:
    http://libanville.com/lebanon-news-commentary

    Screenshot C:
    http://libanville.com/lebanon-beirut-social-instagram-jp

    #76738
     leloosh
    Participant

    Oooops.. I forgot the link for the screenshots web page:

    http://libanville.com/before-kleo-update

    #76887
     Laura
    Moderator

    Hello, can you delete the gap element from the page? In edit mode

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #76981
     leloosh
    Participant

    Laura,

    1. Here how the SCREENSHOT IMAGE showing how the webpage looked like before, when I was using the earlier version of Kleo:
    http://libanville.com/before-kleo-update-2 (This is a screenshot image)

    2. This is how the page looks like now after updating to the latest version of Kleo.
    http://libanville.com/lebanon-news-commentary-2

    EVEN AFTER REMOVING THE GAPS as you have asked me to. The gaps are still there and it does not look right compared to the above screenshot of the page before the theme update.

    If you do a Chrome “Inspect Element” or Firefox “Firebug” observation you will notice there’s padding between rows and a strange element that does not appear in the code.

    If you want to access the wp-admin for a closer inspection please let me know and I can send you the username and password.

    Regards,

    Allan

    #77024
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme:

    COPY CODE
    
    section.container-wrap.main-color {
        padding: 0px !important;
    }
    

    If you just want that change in that page, add that to the css in the GEAR icon that appears when you edit the page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77129
     leloosh
    Participant

    It worked like a charm. Thank you so much.

    #77318
     Laura
    Moderator

    Hello, glad it worked 🙂 Dont forget to rate us at themeforest and share a nice comment 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77392
     leloosh
    Participant

    I will definitely rate Kleo 5-star and a nice comment

    #77464
     Laura
    Moderator

    Awesome 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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