This topic has 13 replies, 2 voices, and was last updated 9 years by Tronle.

  • Author
  • #78217
     Tronle
    Participant

    Hi ..

    i have the newest updates. But rtMedia show me this error 🙁

    I can not see other activities in member-profile-pages only the error.
    I deactivate the rtMedia Plugin and all works fine.

    ——————————————————————————

    SELECT DISTINCT a.*, u.user_email, u.user_nicename, u.user_login, u.display_name FROM mySQL_bp_activity a LEFT JOIN mySQL_users u ON a.user_id = u.ID LEFT JOIN mySQL_rt_rtm_media m ON ( a.id = m.activity_id AND m.blog_id = ‘1’ ) LEFT JOIN mySQL_rt_rtm_activity ra ON ( a.id = ra.activity_id and ra.blog_id = ‘1’ ) WHERE ( ( ( a.user_id = ’14’ AND a.hide_sitewide = 0 ) OR ( a.component = ‘friends’ AND a.secondary_item_id = ’14’ ) ) ) AND a.is_spam = 0 AND ( mySQL_bp_activity_meta.activity_id IS NULL ) AND a.type NOT IN (‘last_activity’) AND (NOT EXISTS (SELECT m.activity_id FROM mySQL_bp_activity_meta m WHERE m.meta_key=’rtmedia_privacy’ AND m.activity_id=a.id) OR ( (ra.privacy is NULL OR ra.privacy <= 0) OR ((ra.privacy=20) OR (a.user_id=2 AND ra.privacy >= 40) OR (ra.privacy=40 AND a.user_id IN (’85’,’64’,’20’,’12’,’23’,’8′,’16’,’17’,’32’,’24’))) ) ) ORDER BY a.date_recorded DESC LIMIT 0, 20

    ———————————————————————

    What happen ?

    #78236
     Radu
    Moderator

    Hi,

    Strange behaviour,

    Try to reinstall rtMedia via ftp and see then if you encounter same issue.

    Regards

    Radu

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    #78240
     Tronle
    Participant

    Hi ..

    i have upload rtMedia from WP-Directory und re-install via FTP.
    But the same problem 🙁

    Only in member-profile-pages, the error comes.

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    #78377
     Radu
    Moderator

    Hi,

    Do you have any other plugins installed other than kleo theme comes ?

    Cheers

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    #78400
     Tronle
    Participant

    Hi.. ,

    in advance, sorry!
    I should be more concentrate!!

    The global problem is, that i work in maintenance mode and naturally as admin. Now, in public view and with normal user-login i see (more) errors on my site 😉

    RT-Media show me the error only if as logged with normal-account.
    If i logged as admin, that all runs fine !!!

    Is this a server-setting problem ?
    Than i contact my friends.

    And yes, i have over 20 plugins .. 😉

    But i deactive those plugin, where i know they can makes problems.

    Thanks Kleo-Team for all your help and your patience 😉

    #78415
     Radu
    Moderator

    Hi,

    You can identify plugin that causes the problem by disabling plugins one by one and check after every time when you disable a plugin.

    Glad you have figure out what’s the issue behaviour.

    Regards

    Radu

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    #78424
     Tronle
    Participant

    Thanks,
    i hope, i find the error 😉

    #78435
     Tronle
    Participant

    Similiar Problem ?

    https://buddypress.org/support/topic/activity-stream-ends-in-neverending-sql-query-and-cannot-be-displayed/

    https://buddypress.org/support/topic/friendships-are-missing-in-requests-and-invites/

    ————
    Line 329 ???
    $select_sql = str_replace ( “SELECT” , “SELECT DISTINCT” , $select_sql ) ;
    }
    $from_sql = ” FROM {$bp->activity->table_name} a LEFT JOIN {$wpdb->users}
    …..

    http://hookr.io/classes/rtmedia_privacy/

    #78747
     Radu
    Moderator

    Hi,

    Please report this issue to their forum support : https://rtcamp.com/support/

    Regards

    RAdu

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    #78845
     Tronle
    Participant
    This reply has been set as private.
    #78846
     Tronle
    Participant
    This reply has been set as private.
    #78853
     Tronle
    Participant
    This reply has been set as private.
    #78982
     Radu
    Moderator

    Hi,

    For rtMedia we have made only few design adjustments, nothing more.

    I have seen mediapress plugin used by other customers but unfortunately we didn’t test it and this is not fully supported for the moment.

    We have it already on our test list for the near future.

    Regards

    RAdu

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    #79023
     Tronle
    Participant
    This reply has been set as private.
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