This topic has 18 replies, 2 voices, and was last updated 10 years by Laura.

  • Author
  • #78664
     mari
    Participant

    Hi,
    we need help with the background color that doesn’t show up in one column.

    Regards
    Mari

    #78725
     Laura
    Moderator

    Hello, can you hare admin credentials and the page where i should look? 🙂

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    #78736
     mari
    Participant

    Hi,
    you can login here
    http://kcost.se/wp-admin/

    Kleo-support
    @@HIIVCa!LxxANqYY%mSacDP

    Its the first page we have problem with. It’s named “Hem”. http://kcost.se/
    You can edit and test things on this page: http://kcost.se/hem-3/

    It is the middle column that doesn’t show the background color. Image “three-boxes.png”.
    On our test site it works fine. Image “test-site.png”.

    /mari

    #78739
     mari
    Participant

    And here comes the second image…

    #78803
     Laura
    Moderator

    Hello, i see it white, did you resolve it?

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    #78805
     mari
    Participant

    No, I haven’t.
    It is still white, but it is supposed to be a grey background in the middle column…

    #78905
     Laura
    Moderator

    Hello, oh ok i misunderstood, will check it out now

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    #78911
     Laura
    Moderator

    Hello, could you share ftp? There is a plugin conflict in your website

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    #78915
     mari
    Participant

    Yes, try this one:
    Host: http://ftp.u5927357.fsdata.se
    user: u5927357
    password: aB96a)dLUeNe

    #79147
     Laura
    Moderator

    Hello, do you use any cache cdn like cloudflare? Let me know 🙂

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    #79151
     mari
    Participant

    No…

    /mari

    #79153
     mari
    Participant

    The grey color stoped working on our test site as well, I guess it must have been so after an update…

    #79435
     Laura
    Moderator

    Hello, what was the last thing you did before this happened, was exactly after the update of the theme or visual composer?

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    #79470
     mari
    Participant

    Well it happend maybe two weeks ago so I can’t remember that, there are several updates during a week, you know. I’m sorry …

    #79694
     Laura
    Moderator

    Hello, i will need to check it out a bit more, its very strange… will let you know once i find something

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    #79695
     Laura
    Moderator

    Oh wait, seems to be fixed right?

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    #79828
     mari
    Participant

    Hi,
    the plugin WP Super Cach was in conflict with the theme or Visual Composer I think.

    /Mari

    #79829
     mari
    Participant

    Sorry, I mean WP Super Minify! 🙂

    #80234
     Laura
    Moderator

    Hello, i see, glad you could resolve it! 🙂

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