This topic has 8 replies, 2 voices, and was last updated 10 years by 
-
-
Hello Kleo responsive
Please we need your help again, Yesterday after we publish our website we had to closed again for this reason:
Our design works and looks ok only in the desk computers NOT as well as in laptop, tablet, and worse in the cellulars.
– The format of the pictures change from the desk compu to laptop tablet an cell ? pages does not wrap how they supposed to do, preview pics are jumbled.– In the member area while the slide show is open the heads and feet of the images are cut off cannot be seen?
Kleo is supposed to be a responsive theme or not? What exactly we have to do to fix this problem? Can you please help us?
Thank you in advance
Can we give you our private credentials?Hi,
Can you please provide some screenshots pointing out the responsive problems ?
Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHello Radu
Here are some samples of other little problem while any page is open a big empty space is the first thing to see between the menu and the first photo, please can you help usThank you in advance for your help
Hello Radu
Please also in the page: http://divas8art.com/divas/
no matter in what order we put the first row always the 4th picture jump to the next lineThank you in advance for your help
Hi,
I see, i suggest you to update the theme to latest version 3.0.10 and plugin as well.
After that let me know if the update has solved the issues.
Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHello Radu
I did upgrade as u suggested but the empty/blank pages-problem still exist, now the home page is totally blank too
http://divas8art.com/home1/this message come up:
Fatal error: Call to undefined function vc_map_get_defaults() in /home3/divas888/public_html/wp-content/themes/kleo/lib/plugin-vc/config.php on line 53Thank you in advance for your help
Hi,
Error fixed, after theme update you should update the plugins to :d
The space issue was caused by presence of post meta on every post page take a look : http://divas8art.com/divas/ , http://divas8art.com/zussie-m-gazinuri-2/
I think it’s ok now.
Best Regards
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHello Radu
Thank you Radu look like is ok now, but we want to ask you for another favor can you Please check why in some page opens and why in others don’t?
In the “Bottom content” of the pages under the title of “MORE DIVAS” is supposed to show a “post grid” but now in some pages some times open some times not?Could be the presence of another or the same (post meta) that you found? This kind of Post grids normally opens very slowly???
Thank you in advance for your help
Hi,
The issue with appears/not appears it can be caused be browser cache and regarding the
“Post grids normally opens very slowly??” it depends of number of posts that you call and your server performance.For speed performance improvement i suggest you to install a cache plugin like wp super cache or w3 total cache.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
The forum ‘General questions’ is closed to new topics and replies.