This topic has 1 reply, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #83360
     BWN_Web
    Participant

    Hi –

    On Sunday we transferred our website to Dreamhost’s hosting for WordPress. Nothing unusual in the method: copied the files over, exported the database, imported the database, and updated the DNS. Standard procedure.

    However, there were problems with broken images, CSS and JS.

    Support tickets were logged with Dreamhost. During their investigation process, they had trouble verifying the site and home URL via WP cli due to the errors below:

    Undefined index: SERVER_PORT in /home/wp_zfdjdw/bcnwomensnetwork.com/wp-content/themes/kleo/kleo-framework/lib/f unction-core.php on line 586
[Undefined index:

    SERVER_NAME in /home/wp_zfdjdw/bcnwomensnetwork.com/wp-content/themes/kleo/kleo-framework/lib/f unction-core.php on line 587

    They told us it was a theme issue and to ask you about this.

    We reminded them that our site worked on the previous host. But, because of the above errors, Dreamhost is holding the line that something in the theme is causing the problem.

    Our site is currently in maintenance mode. Please let me know if you need to me to change that so you can have a look.

    Thank you for your help!

    #83468
     Laura
    Moderator

    Hello, have you tried re-installing the theme by ftp? I mean main theme, not child.
    If that doesn’t work, try disabling the plugins by ftp too (rename plugins folder)
    If that also doesn’t work, then it’s surely a host issue.
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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