This topic has 7 replies, 2 voices, and was last updated 9 years by Radu.

  • Author
  • #84669
     Thomas_DK
    Participant

    Hi there,
    I have an installation of KLEO, and for some reason I can’t get the Groups cover Photo to show up anymore.

    The versions I run are:
    WP : 4.3.1
    KLEO : 3.0.9
    Buddypress : 2.3.3
    Buddypress Cover Photo Plugin : 1.1.4
    I also use BP Group Organizer and BP Group Hirachy

    The URL for the groups is : http://schuelerpaten.digital/gruppen/

    Hope that someone can point me in the right direction.

    Best Wishes
    /Thomas

    #84748
     Radu
    Moderator

    Hi,

    CAn you please provide admin credentials to take a look ?

    Regards

    RAdu

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    #84750
     Thomas_DK
    Participant

    Hi there RAdu,

    Admin details are :
    Username : admin
    Password : shore1

    Best Wishes
    /Thomas

    #84760
     Radu
    Moderator

    Hi Thomas,

    I see that you have Kleo 3.0.9 first i suggest you to update theme to 3.0.10 and additional plugins to latest versions from here after theme update http://schuelerpaten.digital/wp-admin/themes.php?page=install-required-plugins

    After all these, please notify me if the issue was solved or not.

    Best Regards

    Radu

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    #85454
     Thomas_DK
    Participant

    Hi there Radu,

    So I updated al the plugins, as well as Theme as you suggested.
    After this I ran the update from the link you suggested : http://schuelerpaten.digital/wp-admin/themes.php?page=install-required-plugins

    This last step however gave me the “White page of death” error when trying to update Revolution Slider and Visual Composer. I had to manually change the pluing names to PluginName_old in order to get the site up and running.
    Is there any way to update the plugins manually ?

    Best Wishes
    /Thomas

    #85609
     Radu
    Moderator

    Hi,

    You can update plugins manually by opening the last theme package that you have downloaded from themeforest
    \Main Files\Wordpress\kleo\lib\inc

    Here you will find the plugins that are prepackaged in kleo, get you desired plugin unzip it then uloade and overwrite to wp-content/plugins/

    Regards

    Radu

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    #86610
     Thomas_DK
    Participant

    Hey Radu,

    Thank you so much for the link’s.
    Everything has now been updated, but unfortunatly the Groups cover photo is still not working.

    Any idears what this could be ?

    Best Wishes
    /Thomas

    #86660
     Radu
    Moderator

    Hi,

    Just i’ve added a cover photo to this group : http://schuelerpaten.digital/gruppen/sprachen/admin/group-cover/

    It works

    Can you check please?

    Cheers

    Radu

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