This topic has 5 replies, 3 voices, and was last updated 9 years by Andrei.

  • Author
  • #85179
     benjackson
    Participant

    I have a content blocker on my iOS device. It’s not stopping anything from working except the font. It makes the site appear ugly with standard ‘times  new roman’. Even setting ‘lucida grande’ as a backup doesn’t work, it seems to be just blocking anything to do with fonts. Reloading the page with content blockers off brings back normal appearance.

    I’m just wondering if you’re aware of this and if you can fix it so it’s not blocked by content blockers.I use a popular one called ‘1Blocker’

    As they become more and more popular this is going to be an issue.

    Also, one other minor thing. On my iOS device, the menu bar goes black instead of staying grey like I’ve set it in the styling settings. See here: http://www.alphashows.com.au. This makes my logo hard to see, which it isn’t hard when the menu acts properly like on a desktop.

    Thank you!

    #85182
     benjackson
    Participant

    Also – why won’t the icons appear in sidebar widget custom menus?

    #85249
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #85298
     benjackson
    Participant

    So in terms of the black background of the menu on iOS – that’s only on my home page as I imported one of the demo pages (home default). And it has a ‘transparent’ menu on the desktop but seems to go black on iOS. So that’s not cool. Is there a way to make it default back to grey if transparency doesn’t work?

    The font issue – is because I specifically turned on ‘block custom web fonts’ in 1Blocker. Whilst that may be slightly less common, there should be a way to have a fallback option when the custom web fonts are blocked. I go to many other sites with content blockers on and they’re not back to some horrible Times New Roman font, that’s why it stuck out in this theme.

    My remaining issue is still relevant though with no answer – Menu Icons are not appearing when you place the menu in a sidebar as a “Custom Menu” widget.

    #85694
     benjackson
    Participant

    So can I assume Laura that I’m not going to get any help here?

    #86376
     Andrei
    Moderator

    Hello,

    Sorry for the late reply, can you please provide us some screenshots with the issues from the device where you’re using this content blocker so we can see exactly what elements doesn’t work properly ?

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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