This topic has 3 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #85219
     praneetrai
    Participant

    I am not able to signed in once I am registering as new user.

    Please suggest me how can I solve this?

    Thanks

    #85220
     sharmstr
    Moderator

    We need more information

    1 – Have you checked for plugin conflicts?

    2 – Have you activated the account?

    3 – Have you tried it with the WP 2015 Theme enabled?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #85228
     praneetrai
    Participant

    Hey thanks for immediate response

    Can you plz let me know how to check for plugin conflict and activate the account

    yes my wordpress is 2015 enabled

    Thank you very much.

    #85229
     sharmstr
    Moderator

    If you still have the issue with the WP 2015 theme enabled, then its not Kleo causing your issue.

    You activate the account by clicking on the activation link that’s emailed to you after you register.

    You find plugin conflicts by disabling all conflicts to see if it works. If it does, then enabled them one-by-one until you find the one that breaks the login.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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