This topic has 6 replies, 2 voices, and was last updated 9 years by lillyleitz.

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  • #87273
     lillyleitz
    Participant

    Hi,

    When I try to add attributes to a variable product and save it, the values do not show up as they are supposed to and then when  I click on variations, it says “Before you can add a variation you need to add some variation attributes on the Attributes tab.” How should I fix it?

    Many thanks

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    #87282
     sharmstr
    Moderator

    Look for a plugin conflict that’s breaking the attribute selection field.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #87325
     lillyleitz
    Participant

    Thank you for replying. I tried debugging and the following error is shown.

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    #87329
     sharmstr
    Moderator

    Did you look for plugin conflicts?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #87330
     sharmstr
    Moderator

    You updated Kleo to 3.1.1 without updating k-elements and VC. I’m doing that for you now. I will let you know if that fixes it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #87340
     sharmstr
    Moderator

    Its working now. Ultimately it was an issue with the attributes themselves. I had to go into each one uncheck “enable archives”, save, re-check “enable archives” and save. Probably has something to do with one of the product plugins you installed. I’m moving this topic since this had nothing to do with kleo.

    I’ve added variations to the Seam Midi Dress. Please remember to edit it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #87358
     lillyleitz
    Participant

    Gratitude for all your help even when it was not a kleo theme related problem, it is highly appreciated.

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