This topic has 10 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #87470
     TheZorro
    Participant

    Hey

    We have the problem that our page does not show the logo on the mobile version. We added the logos in the General settings page but the mobile page seems to only show the information from the wordpress General Settings. Did we miss something?

    Daniel

    #87511
     sharmstr
    Moderator

    Looks like you’ve completely customized the templates. You’ve probably broken the functionality of it.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #87556
     TheZorro
    Participant

    Which means?

    We haven’t changed anything in the code of KLEO, no files were adjusted. We used the tools provided in the standard installation to adjust the design.

    #87568
     sharmstr
    Moderator

    I dont think so. Look at the code thats being generated in mobile view (see attached – your-site.jpq). This is not coming from Kleo. See the code that kleo normally generates (see attached – normal-site.jpg)

    Do you have a plugin that changes the header on mobile screens?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #87577
     TheZorro
    Participant

    We never edited the files provided by KLEO because if we did, the recent update would have overwritten them as we don’t use a child-theme. Additionally, those created the page are not familiar with PHP, HTML, CSS etc. They use the tools provided.

    I will check plugin option by turning them off.

    #87583
     sharmstr
    Moderator

    You dont have to edit kleo files to override them.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #87584
     TheZorro
    Participant

    Which is why I will check the plugins as suggested

    #87587
     sharmstr
    Moderator

    Great. Let me know what you find.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #87604
     TheZorro
    Participant

    I found the evildoer: It seems that the jetpack plugin breaks your mobile “theme” if the mobile addon of jetpack is activated. I deactived this and other parts of jetpack and we will active those we need step-by-step again. I will let you know in case there are any important developments.

    #87605
     sharmstr
    Moderator

    Great.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #87606
     sharmstr
    Moderator

    Moving topic since this isnt a bug.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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