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This topic has 9 replies, 2 voices, and was last updated 8 years by valemi76.

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Tagged: comments can't be approved
November 30, 2015 at 12:07 #90040

valemi76
Participant

Hi,

I am unable to approve comments to posts, I clic,k approve, and they remain still in “to approve”,

thanks,

November 30, 2015 at 12:29 #90045

valemi76
Participant

and it does not refresh informations about users: I am changing the mail or the nickname, I make “update” and it changes nothing…

November 30, 2015 at 17:07 #90106

Radu
Moderator

Hi,

Do you have tried to disable all plugins that not comes with the theme ?

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

December 2, 2015 at 19:31 #90688

valemi76
Participant

Hi;

no, I did’nt, where can I cehck the list of plugins coming with teh theme so taht I can quickly test with the others?

thanks

December 2, 2015 at 23:47 #90792

valemi76
Participant

This reply has been set as private.

December 3, 2015 at 00:05 #90799

valemi76
Participant

Hi,

I have downloaded again jetpack and uploaded it, now admin access works,
I still can’t find why I cannot approve comments…

December 3, 2015 at 00:14 #90800

valemi76
Participant

Ah,

and the revslider does not appear anymore, nor the grid gallery, nor videos…
can you check with admin pw?

thanks

December 3, 2015 at 16:02 #90913

valemi76
Participant

Hi,

problem with visual composer has been solved,
but I can’t approve comments, I don’t find why and what plugin take away…

December 3, 2015 at 19:08 #90954

Radu
Moderator

Hi,

I’ve accessed your dashboard and i see the comments problem and this issue is not related to kleo,
i suggest you to disable all plugins and check after, if this not solve the issue, contact your hosting company and tell em about this issue.

Below is server response.

Request URL:http://my-marriage-and-more.com/wp-admin/admin-ajax.php
Request Method:POST
Status Code:504 Gateway Time-out

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

December 3, 2015 at 19:56 #90975

valemi76
Participant

hi,

thanks, I will do so,

best
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