This topic has 5 replies, 2 voices, and was last updated 8 years by sharmstr.

  • Author
  • #90398
     dynamicdr
    Participant

    Hello,

    I keep getting the message “Purchase Code is invalid”, yet it is not. I copy and paste it. How can I make the update accept my Purchase Code? I am not sure I understand the API key either. It seems to always change.

    Do I have to become one of their Direct Client in order to get the updates or is there another way?

    I spent many hours preparing 4 sliders. It was suggested that I delete the Rev Slider I have and load 5.1. Would that not delete my sliders as well?

    Thanks.

    #90415
     sharmstr
    Moderator

    The API key is setup on Themeforest using your account. Copy the API key into Theme Options.

    The purchase code isnt used.

    Update bundled plugins via Appearance > Install Plugins.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #90416
     sharmstr
    Moderator

    Your sliders wont be deleted. But you should always export them (like anything else) before upgrading.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #90441
     dynamicdr
    Participant

    Wow… you opened something new. How do I export them? (I used to do it when I used Xsite Pro… but WP is different.
    Thanks.

    #90443
     sharmstr
    Moderator

    There’s a help file in rev slider that will explain how to do it. But basically just put you mouse over the slider, click the caret and select export.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #90444
     sharmstr
    Moderator

    moving this because its not a bug….

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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